Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't match the pricing you were expecting. We understand how frustrating it can be when the total at checkout differs from what was shown during the ordering process. We're glad our manager was able to provide a discount, but we also appreciate you bringing your concerns about the pricing and first-time customer promotion to our attention. We'll be reviewing this with our team to ensure our pricing and promotions are communicated as clearly and accurately as possible. We value your feedback and hope you'll give us another opportunity to provide the experience you expected.