This was my first time ordering online from Norcal Medicine Man and it couldn't have gone more smoothly! After I placed my order, I called just to check on delivery time (30-60 minutes on order confirmation). The lady I spoke to was extremely friendly, helpful and confirmed that it could be up to an hour before delivery. 10 minutes later, the driver called to say he had the order and would call back when he arrived. 15 minutes later he was there! Incredibly fast delivery and very good customer service. Oh and they had a promo with 30% off and free delivery. I'm very happy and will be ordering from them again.