Thanks for your kind remarks! We appreciate all the nice things you said. We try to be the best we can be in the cannabis community. Don't forget to stop by the front desk and track your points on the way out, every 100 dollars you donate you get a free $5 dollar coupon and tell your friends when they're getting their first time freebie, if they mention you referred them you get a free coupon for that too and we'll track it all for you. It bothers us that only one of our bud experts was able to connect and vibe well enough with you to share information. I passed along the kudos but our whole team tries really hard to care for each patient and have knowledge needed to recommend the right strain or method for you. We would really love if you would stop by http://northwestcollective.org/contact.html and fill out the form, you can do it anonymously although we'd love a way to reply; tell us what happened during your visit to make you feel that others were only there for show and didn't know anything. We definitely don't want to ignore any positive criticism but your comment was a bit vague for us to learn from and we want to know specifically what happened to create that experience for you.