Ordered from them since March 2nd received punch card as well. They got a new system and can't deliver to my location which takes 35min depending on the hour. Wanted to speak to a manager none available because they was package, got placed on hold no response. This delivery service was nice and can't receive product of range. If you are business be a business should not be an excuse. Take your NEW SYSTEM OUT will leave out of business. Great product but last effort.