AutumnAnderson
3 Reviews

Elevated SF
Daly City, California1 star
They don't value your time
I placed an order about 5:30 on a Sunday evening I didn't receive it until well after 2 hours later when the order arrived upon checking it it was incorrect. I called them immediately they said that they would be happy to send the correct products and pick up the incorrect products the next day fine I figure they'll do it 1st thing in the morning. Wrong it's one o'clock and I just received my order. They gave me a 2 hour window of time so now I've waited more than 4 hours of my time to get my order. They don't even send a pre roll or anything to say "Hey we messed up, we're sorry, we appreciate your business, thanks for being patient with us, kiss my butt, or anything. Not good business in my book. good luck
Purple Star MD
San Francisco, California4.0 stars
BOGO is the reason I gogo
I've been using Purple Star MD fo Years and I do so because they always have BOGO deals. However I will say that their switch to using 1/8 baggies to fill all orders sucks! Who wants 8 bags for an oz. What happened to the plastic containers? Come on you guys. Your prices are on the high side and I don't mind because it's better than average service but these bags have got to go!
Purple Star MD
San Francisco, CaliforniaAutumn, Our most sincere apologies that you don't like our new packaging - however there is a reason why we had to switch. The state mandates that all cannabis products be pre-packaged before coming to the shop. The days of big jars filled with beautiful buds are coming to a close...while we agree with you that it's preferable to have your medicine presented to you in plastic containers, it's out of our hands. Please feel free to contact us at 415.550.1515 so we can place a note in your file regarding packaging.
Official response
Purple Star MD
San Francisco, California4.0 stars
BOGO is the reason I gogo
I've been using Purple Star MD fo Years and I do so because they always have BOGO deals. However I will say that their switch to using 1/8 baggies to fill all orders sucks! Who wants 8 bags for an oz. What happened to the plastic containers? Come on you guys. Your prices are on the high side and I don't mind because it's better than average service but these bags have got to go!