Thank you for your feedback. We're sorry to hear your pickup experience took much longer than expected. We understand how frustrating it is when an order isn't ready within the promised timeframe and curbside service ends up adding even more wait time. That's not the level of service we strive to provide. We'd appreciate the opportunity to learn more about your visit and address your concerns. Please reach out to us at info@mangocannabis.com with any additional details. Your feedback helps us improve, and we hope to have the chance to provide you with a much better experience.