Kate was the employee who helped me and she was so knowledgable and personable. She explained every part of the shop to me, talked about how much she appreciated the people she worked for and with. She gave me an explanation and a sniff of the flower I was interested in. She explained scents and effects, prices, and what apps to get to find deals. She could not have been more helpful. If anyone was new to using, I'm sure she would make them feel comfortable and help them find exactly what they were looking for. The place is very nice. Clean, good location. Kate even talked about how the company used baggies that could be recycled because that was important to them. The prices were really good. They had several options that were significantly cheaper than anywhere else I've been. Definitely cheaper than anywhere else around here. Overall, I'd give it an A. I'll definitely be back!