Anvallove1106
1 Reviews
Crystal Nugs
Crystal Nugs
Roseville, California
1 star

Missing item

I ordered Two Acapulco gold and only received one
Crystal Nugs
Crystal Nugs
Roseville, California
We're deeply sorry to hear about your disappointing experience with your recent order from Crystal Nugs Delivery in Sacramento. Providing our customers with top-notch service and ensuring complete satisfaction is our utmost priority, so it's truly disheartening to learn that we fell short of meeting your expectations on this occasion. First and foremost, we want to extend our sincerest apologies for the oversight in your order. We understand how frustrating it must have been to receive only one of the Acapulco Gold products you ordered when you were expecting two. This is certainly not the level of service we aim to provide, and we take full responsibility for the mistake. Rest assured, we are committed to rectifying this issue and ensuring that you receive the missing product as soon as possible. Our customer support team is available to assist you in resolving this matter promptly and to your satisfaction. Please don't hesitate to reach out to us so we can make things right for you. We understand the importance of trust and reliability when it comes to cannabis delivery services, and we deeply regret any inconvenience or disappointment caused by this error. Your feedback is invaluable to us, and we will use it to improve our internal processes to prevent similar incidents from occurring in the future. Once again, we apologize for the inconvenience and frustration you experienced, and we appreciate your understanding and patience as we work to make things right. Your satisfaction is incredibly important to us, and we are committed to earning back your trust and confidence in Crystal Nugs Delivery. Thank you for bringing this matter to our attention, and we look forward to resolving it swiftly and effectively. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Official response