I had a 30min new patient appointment a couple weeks ago and it was awesome! They were so nonjudgemental and you don't have to bring any mountains of paperwork or jump through hoops to prove you need a card, just an in depth description of symptoms and what you need help with. I was given really good adice on how to use the enterouage effect to help tackle multiple symptoms at the same time, given some really good product recommendations, and at the end they provide easy-to-follow instructions on how to finish the state paperwork after your appointment. Including the wait time to get my initial new patient apointment, it took a total of less than five days to get my medical card. If anyone wants well informed, caring, and quick help getting a medical card, Holo Health is the way to go :)