Amber1559
14 Reviews
1 star
Omg 😳 5 hours to wait and 75 dollars pre tax in order to get a delivery Jamie is completely incompetent. Jamie Can’t even manage to understand correct, because she is talking over you. The worst customer service ever! Saying they are a busy company! Nobody even knows of this place! I’ve been ordering for years and ordered many other companies! Never 👎 wah wah. I ordered at 2:15pm it’s 7pm now, and I still haven’t gotten my order. Pass never again. Just horrible.
Blueberry Sour Gummy
Blueberry Sour Gummy
3.0 stars
Blueberry Sour Gummy
Blueberry Sour Gummy
3.0 stars
SUSTAINABLE FARMS
SUSTAINABLE FARMS
Santa Clara, California
5.0 stars
Nice staff and delivery driver!
5.0 stars
5.0 stars
5.0 stars
5.0 stars
2.0 stars
2.0 stars
4.0 stars
4.0 stars
Flame Delivery
Flame Delivery
Santa Rosa, California
1 star

Rude and obnoxious

Ridiculous and Rude don’t even bother horrible customer service! Discounts not even valid! Pricing is odd and not right!
Rebud - Thousand Oaks Delivery
Rebud - Thousand Oaks Delivery
Thousand Oaks, California
1 star

Worst ordering experience And Trees

How are these people even still getting business they are rude, unprofessional and charge additional taxes on there already expensive dried out old product! I think these people leaving reviews are super naive about what they are supposed to be paying and type of buds are are Quality or it’s the Staff leaving there own reviews 😌 First off the General Manager is so rude and condescending very unhelpful just mean and arrogant. I’ve never been treated that way by a delivery dispensary. I’ve ordered from a lot in the area too SpeddyWeedy, CanEx, CaliCoast Etc. I order from Emberz all the time they are so nice don’t charge exes taxes everything is included! I will never be ordering from here again they will never get my business again. Actually The one good thing was MOE he was very nice and helpful he’s my one star the delivery driver was cool too. Can’t believe how rude they were. I got the Korova Big Smooth and it was from 4months ago 9/04/20 who wants dried out old tree from that long ago. It was like dust when u break it up. They told me I would have to call Korova, what small minded people. Far better places and tree to get from other places don’t waist your money or time.
Rebud - Thousand Oaks Delivery
Rebud - Thousand Oaks Delivery
Thousand Oaks, California
hello Amber1559 We understand the order you were delivered had some product from a few months ago, and had a bad experience trying to get the item returned, Best way to get the situation resolved is to email the brand company support team. They will allow the exchange of old and opened product. Unfortunately all the products are sealed and is no way to determine how dry the flower is. Thats with all brands for licensed purposes. When you have the email from the support team please give us a call and we can begin the exchange and can still do so at your earliest convenience. please dial 818 699 9900 and Have a great weekend
Official response