From the moment i walked in the door to the moment i walked out i was extremely comfortable and very pleased with the whole experience. When you enter, you fill out the usual paperwork and are then given a tour of the whole dispensary. There's an area od the dispensary where patients can do activism work and receive a free gram for an hour of volunteer work. That is a really nice way to help people who dont have the extra money but need meds to get their meds. Also they have a library of books to choose from and rent out about medicinal marijuana and alternative medicine. On top of all these amazing services they have, they also have massages, heral alternative classes, doctors appts, and growing classes patients can sign up for on site. Besides everything else, the buds are top notch quality. They are the first dispensary in the world to test their medicine for pesticides and it seems like an amazing idea. I chose a potent sativa (Cindy 99) which really did its job and kept me medicated throughly the whole time i had it. Also they have many, many employees there as to assist all patients individually. My favorite collective in the world!!!