At the Villages the 1st person you encounter is Chris. He sets the tone as the face of the business and you could not ask for better. The vibe is professional casual. Chris let's you know you're important and that he cares. My person was Brenden. He has a lot of knowledge and you can tell he has a passion for this industry. If he doesn't know an answer he knows who does and he finds out fast. When you are with him, he is completely focused on only you. He never tried to sell me anything. He told me what types of medicines would most likely produce which results. This was my 1st visit and everything he said turned out to be what I experienced. This professionalism was conducted in a comfortable and easy manner. Very pleased with Trulieve.