aldvictorville
1 Reviews

Greenhouse Herbal Center
Hollywood, California1 star
Good old bait and switch
I just moved back to Hollywood and started coming here again. The first time I came, I was offered the Mars OG for $30, which turned out to be amazing. Today I walk in and the lady showed me a few strains. None of them really tickled my fancy. I then ask if they still had the Mars OG for $30. The blue haired lady told me yes, indeed they do still have it for sale. I was stoked and told her awesome, I love the fact that it's grown locally, it's top shelf, and it's hard for me to buy anything else while that's around. She agreed and I was like and "for $30, you can't go wrong." A gentleman brings me up and hands me $60 in change. I say uh, I thought this was $30? He says no, it's $40. I told him that I've purchased this twice before already for $30, he then grabs manager. She says unfortunately it's $40. The blue haired girl just sits there, mouth hanging open, willing to throw me under the bus. I take the 8th anyway as I'm in a hurry. Super unprofessional, will never come back.
Greenhouse Herbal Center
Hollywood, CaliforniaHello aldvictorville, we are sorry you had this experience at the shop. We would love it if you could come back in and we will look after you and also, more importantly, we would love to get more feedback in person, that way we can make others like you, get the best experience at the Greenhouse Herbal Center. Come by and ask for the manager or any floor staff, we will make sure you get heard.
Official response