The experience I had with Patient Focus is something I have since recommended to ANYONE that mentions looking into Medical Cannabis. I envisioned having to hand deliver a stack of paperwork, interacting with people understandably in "chaos" mode due to the newness of the Medical Marijuana program in Ohio, and for the process to take months. I was happily surprised with a completely different experience. You make an appointment online- viewing a calendar of days and times available. In my case, I knew I wanted something over 30 days out, but before booking my appointment, I did see that there were several appointments available within the same week. You receive a detailed email with the next steps- very thorough run down of what I needed to do and what to expect. The payment terms are clearly explained. There was a detailed pre-visit questionnaire that I found to be the best part of my experience. Personally, I can't collect my thoughts when I visit the doctor- so it was great to be able to write down ahead of time what I was experiencing. The questionnaire is more than just the usual new client checklist. The online course that they gave me access to was quite in-depth, and I feel confident that after viewing it, many people that continue to shun medical cannabis as a joke might change their mind and want to try it. All of these things led to an efficient visit with the doctor. The doctor had reviewed my records, the questionnaire, and made good use of our time, but wasn't too rushed. I felt like I was heard, and that my concerns were taken seriously. Once the doctor agreed that Medical Marijuana may help me, it was approximately 48 hours from leaving the office that I was able to download and print my card. Sadly, I haven't gotten to use it (in Ohio) because there aren't any dispensaries open yet nearby- but I can be as patient as we all have been in waiting for Ohio to finally get with the plan and legalize marijuana for medical use. Thank you, Patient Focus!

The cost is a little more but I don't have to worry about renewal or any questions. They contact me and set up appointment when renewal is due. Any question you may have is answer quickly. For renewal I am in and out in about a 1/2 hr. Patient for Life !!!!!!!!

Dr. Croteau and her staff are absolutely amazing. I highly recommend!

Highly recommend. Very professional & knowledgeable. Made a very daunting experience far easier. Able to complete all of my pre-appointment paperwork online & when I got in for my appointment, Dr. C was already familiar with my case & we were able to get right to it rather than having to wait while she read my records to catch up. She didn't just accept my Primary Care Physician's referral, she spent considerable time reviewing my conditions with me (neuropathy & chronic pancreatitis being the two primary) & when I walked out of the door I knew that medical marijuana was indeed the right decision for me. The online education course with the test was extremely eye opening & very informative. I would highly recommend this practice & Dr. C in particular to anyone.

Dr. Croteau was very caring and took the time to look over my medical records before I arrived and that was very appreciated. The process went smoothly and the price was reasonable compared to other doctors offering the same service. I would highly recommend her and patient focus.

Process went very well! Staff very helpful I would recommend them for new patients.

very professional and responsive to questions

I Had A Great Experience Using Patient Focus To Get My Medical Marijuana Card. The Doctor And The Staff Were Friendly And Professional From Beginning To End. I Would Recommend Them To Anyone Trying To Get Approved For Medical Marijuana.

Patient Focus has started me on a path towards relief from pain.

I like the service it is very helpful

The staff are all wonderful and knowledgeable. Dr. Croteau is such a caring doctor. She spent a lot of time with me going over my medical history and addressed a new issue I was having at the time as well. I highly recommend Dr. Croteau and her wonderful staff.

No issues thanks

Great team! extremely professional and friendly! very thorough and detail oriented. Doc doesn't rush at all. highly recommend!!

Very easy to get to. Physician was very attentive and supportive. Would highly recommend.

Making an appointment was easy, I only waited a few days, the Doctor was amazing she took her time with me I was not rushed in any way she listened and reviewed my documents that I arrived with ( my records that showed my qualifying condition along with my previous Doctors notes) we moved forward with ease regarding the appointment process.

was well greeted when came into office. Everyone was very professional I would highly recommend Pfohio and their Doctors.

Patient Focus is new so, start up was kind of slow and uninformative BUT getting better. Now if only the dispensaries would open around me!!!

My account has been messed up. Patient focus has done very little to help. I would look elsewhere. Very frustrating to deal with.