Great experience.
I went on a Saturday and managed to get a parking space right outside. The elevator wasn't working which made the 4 flights of stair hard (I have MS) but I managed it. I lucked out and was the first in. There were
about 20 people so wait times were long. I was in and out in an hour and that was with being the first customer.
The receptionist has the patience of a saint and the doc was very helpful and knowledgable.
Got my approval from the state two days later.