Well my first experience was very pleasant. My follow up year they basically took 500 dollars from me and pocketed it. I ended up with no card. I went to a city other than my own for my follow up appointment. Needless to say my ride was running late picking me up. In all actuality it really didn’t matter but I forgot my wallet on accident. Didn’t realize it until I got there.A good 45 min drive. I had everything else though. So they worked with me ish. Anyway the original lady wasn’t there from the first year and oddly enuf I’ve reached out to her but get blocked every time. Nor have I received any calls back from her surely due to not getting her messages. She was absolutely wonderful doing business together. Well I guess one girl moved up and is now her partner and things haven’t been right since. Anyway I was told to wait see the doc then run home get wallet and come back and pay them before they left that day. So I waited over 45 mins which would have allowed me run outta room :(