Dr. Hertz and his staff are excellent! My problem was the cost. I paid $550, I was new to all of this and had no idea about Weedmaps which I now use all the time or I would have known that most doctors are $250-$350. Dr. Hertz is an excellent doctor and he does his own physical on you and explains the paperwork process. He will want to see you 3-4 times before he signs your paperwork and he goes through all of your medical records flagging tests, treatments and each diagnosis so he knows you qualify before he mail in his signature. He is very thorough and I like that in a doctor. You don’t have to have all the money upfront they will tell you how much to bring each visit. I think I paid $150, $200 then $200.