I have been using compassionate health options for 2 years, I can honestly all the people I have steered that way will never be steered that way again. I recently called to inquire a simple question, when I had received my medical card months ago I was asked "do you want your letter or would the card be enough" since at that time the card had always been enough I opted for the card. Well now I needed the letter so I called to ask how I would obtain before I could finish asking, whoever was on the phone called me a liar said there was no way I didn't get my letter, I tried explaining the situation again and she cut me off three more times then hung up. I called back to speak with the manager the same receptionist answers the phone laughs at me puts some one on. I explain to them very calmly what happened and they answered with "no big deal just come down and we'll reprint it. Simple question simple answer. Being called a liar, hung up awful customer services.