I have been a patient for about a year and am so pleased with this practice. They are so professional, and so accessible. I haven't needed them much outside of my regular appts but the few times I have, I was so relieved to get prompt assistance even outside of business hours. The high quality of professionalism has eased my anxiety about the stigma attached to medical marijuana, and helped me to feel validated about my care. I absolutely trust the providers, clinic staff, and admin staff. All the providers I've seen were able to make insightful, individualized treatment recommendations for my specific needs. The whole practice is always friendly, helpful, and knowledgeable. They have made the entire certification/re-certification process extremely easy. And they use technology to the fullest advantage to make it simple for patients to complete all admin/paperwork easily. The office manager, Kim, has always followed up on everything, and helped me keep all my i's dotted and t's crosse