thanks for the great service!!!

Bought a hq not long ago (sensi wizard), got home opened the package and smelt old/musky/mouldy, was bone dry and looked very old. Tried 1 bowl and felt like I was gonna be sick. Talked to the budtender about this and was told to he would talk to his manager. Met the manager the other day and was told if the package was open he cannot help me. Paid $38 before tax for a hq. Very disappointing.