The staff is super helpful, the flavor selection is by far better than anything else in town. The prices speak for themselves, mainly because I've yet to try a "bad" flavor. The people who harp on this place are likely connected to other shops in town and can't just accept the fact they've got something great going. I've never had a bad experience here, and the quality of buds is amazing. The Mason Jar is an excellent shop, and I always look forward to my next visit.