I sent my husband, who doesn't typically go into pot shops, on a mission to my favorite Kushery to buy an infused joint. Hubby happens to be Filipino and speaks English well, but with an accent. He asked for an infused joint and the budtender brought him something in a jar. Hubby says no, I wanted something already rolled. Budtender walks over and picks a preroll from the wall. Doesn't ask my husband if he wants indica or sativa, what kind of high is he looking for, nothing. Just picks a joint and rings it up. Meanwhile, my husband observes that someone else asked another budtender for infused joints and sees them getting a different product, so he asks, "Is this infused?" He's told no, it's not, and that he should have said he wanted infused. My husband asks to reverse the transaction so he can get the infused joint that I requested, and he's told it's not possible because the transaction was already entered into the system! I will not be returning to the Kushery.