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I love coming to this place, everyone is very friendly and they know their product. On top of that I love how you can go before 11:00 and get the early bird special and if your a local they give another discount. Terrapin CS knows how to show the love.
Ive been to several other dispensaries in the area, and Terapin is by far the best to date. The front desk is super friendly, the bud tenders are friendly and knowlegable. The bud is great quality, and the price is the best in town if you are a student!
The only thing I would have to say is consistently poor, is the front door security gaurd, 'Marco'. This guy is just rude and gives off real negative vibes. He is representing thier business, and not gaurding Fort Knox. A friendly smile and welcoming greeting is the second thing I see when I walk into Terapin.
I have been here a couple times now and each time I have gotten great quality bud and the service has been top notch. Their prices are the best around, left with a mix & match 1/4 for $43 out the door. The staff is super knowledgeable. I've only tried the bud but I'm definitely interested in trying some concentrates next time. Personal favorite so far is Ugly Step Sister, some powerful stuff!
I been coming here since my med card expired. So about a year now. The people here are amazing! Not only are the friendly but thw get to know you and what you like after a while. I also like how they have 1/16ths so when I'm broke atleast I can afford a little pot. Also the prices are unbeatable anywhere else in boulder period. The tourist traps still charge 40 and up an eighth here you can get one for 25. I will continue to buy there chronic till the close. Only down side is they need some kush.
Every single person who walks through the door is treated like a VIP. I am impressed with how smoothly and efficiently everything goes. The budtenders are all very knowledgeable and friendly. Having said that, my go to budtender and the one I highly recommend is Maggie Prowell. I have had the pleasure of seeing her from her first day on the job and work her way up to management. Her knowledge, experience, passion and compassion compliment her impressive management skills! Good job TCS for recognizing such a rare gem! Maggie keeps things moving forward while making certain every client has an exceptional experience and given excellent quality and care!
I truly hope this review helps not only Terrapin but all future customers:
I used to shop at Terrapin, probably as often as 1-2 times per week for 10-12 months running. I mainly liked the prices and always got a nice variety of flower to bring home each time.
As of late I have noticed a serious lack of quality in their flower. It's evident that Terrapin's grow-houses are caring more about 'quantity' versus 'quality'. Just pump out production!
This REC shop may not realize it, but they are starting to cater best to Boulder tourists, NOT our locals. Rarely can you walk in and find strains weighed out in 8ths. They proportion out the majority of their flower in such small quantities (16ths) YET they mark a GREAT PRICED OUNCE DEALS (Usually around $142 total) under a daily rotating strain. Yet if you purchase an ounce, you end up walking out the door with 16 small 1/2 eighth jars of popcorn-sized tiny buds. Who wants that? Am I asking too much?
CUSTOMER SERVICE: An employee in a budshop should never, I repeat NEVER assume your change(tender) is theirs. YES- I tip and understand the value of receiving great service when doing so. NO- You can't assume my math skills are that stoned and I wont ask for my $7 change?! THIS HAS HAPPENED TWICE NOW FOR ME AT TERRAPIN and I'm tired of it!
Is this a case of underpaid employees OR stingy clerks who are lookin for an extra buck?
I will never return to their store, I don't care how good their deals are.
Every time I come to Terrapin, the staff is welcoming and helpful no matter how busy they are. They always help me find the best product for my needs, and their buds are beautiful. Oh and the prices and deals they have mean you get awesome quality at a good price. Love it!
It's a great place all around. Staff is awesome. Security guard is great too. Not a single complaint.
1 person thought this review was helpful
I have seen a lot of bad reviews of this dispensary, and am left wondering how this could be. I have had nothing but positive times here. the staff is very helpfull, the products are always great and the prices can't be beat. I have worked in retail and customer service/ hospitality for 20 years and Terrapin staff exemplifies great service! One thing I do know from 2 decades of that type of service industry...bad customers get bad service. so if you had a bad time here, take a hard long look at what type of customer you are.
The staff was extremely welcoming and helpful the entire time with all of my questions. Also the best Colorado pricing I've seen!