Off The Charts - Winterhaven
Dispensary
Order online
Medical & Recreational
Thanks for taking the time to leave us a review! We’re so glad you had a great experience and can’t wait to welcome you back! -OTC Winterhaven
Official response
Off the Charts shops are well stocked and their bud tenders are knowledgeable and helpful. The outlet’s great sales help, too. This is my go-to shop for the best selection at the best price.
sillygirlbabyPhoenix
Thanks so much for the love! We’re thrilled you enjoy our selection, sales, and budtenders. We love being your go-to shop and can’t wait to see you again soon! -OTC Winterhaven
Official response
We’re truly grateful for your kind words. Providing excellent service, competitive pricing, and a wide selection is what we strive for every day—thanks for noticing! -OTC
Official response
Very disappointed
Everytime I order online they never have my order I get an email saying it's ready but they never have it and then what I order is never in stock and I get some bs story about this that and there product isn't the same online as in the store bla bla, so after the 3rd time I'm done. Jars is closer anyways . Smdh I used to come every week but I'm good.
Snoopkitty187Yuma, AZ
Sorry to hear about your past experiences, we know how frustrating that must’ve been. We’ve made some big improvements since then and would love for you to give us another shot. We think you’ll notice the difference! -OTC
Official response
I love the convenience of ordering at this location. The drive up option is my favorite. I like the service I receive in store from Neto, he is very knowledgeable.
jmarlethTemecula, CA
Thanks so much! We’re happy you enjoy the drive-up convenience and appreciate the shoutout for Neto, he’ll love hearing that! - OTC Winterhaven
Official response
Thanks so much! We’re glad to hear you can always find what you need. We really pride ourselves on keeping a wide selection and staying stocked with all the most in demand products. Can’t wait to have you back! -OTC Winterhaven
Official response
It was ok, I just wish the “sales” were actually sales. The taxes are a literal deal killer!
DabittariusYuma
Great Shop!
Stopped by today for the grand opening. They have a great selection of products. I can’t wait to return and try some new brands.
EvilBulbasaur82Winterhaven, CA
EXTREMELY EXCITED!!! 420!! 💚💛❤️
IM EXCITED TO EXPERIENCE THIS PLACE IVE THE FACT THAT'S IT ONLY A 5 MIN DRIVE FROM MY HOME. SUPER TIME AND GAS SAVER. THIS PLACE IS GOING TO BE A 1 STOP BEFORE EVER GOING TO JAMESTOWN. I CAN'T WAIT TO SEE WHAT'S IN STORE!! THANK YOU GUYS 💚 #420 #💚💛❤️
Danielle928San Diego, California
Thank you so much for taking the time to leave a five-star review. We value your service and take pride in our customer service. We work hard to make sure every patient has a great experience every time at Off The Charts. We're happy to know we've exceeded your expectations! We look forward to seeing you back soon. 😁🤙🏼
Official response
FINALLY my prayers have been answered
I have been praying someone would come and put the criminal enterprise that is Jamestown center out of business and OTC has ARRIVED... Back in 2016 when I had my medical card in AZ I went to phoenix and went to the nirvana center. They had blue dream for 8 bux a gram and jamestown center in Yuma had it for 20. I saw the license on the wall said "jamestown consortium" and I asked and the manager did indeed tell me they were both owned by the same company. I ASKED why blue dream was 8 here and 20 in Yuma and without missing a BEAT he said "we do not have to compete in YUMA" I have not set foot in any of their businesses SINCE... I have been going to first el cajon/san diego and then calexico and imperial and WOULD RATHER spend money on GAS than I would give it to someone who just laughs about screwing me... WELL WELCOME to the final days of jamestown center, they will EITHER get right and COMPETE or go out of business and I could care less either way I am an OTC customer FOR LIFE
mrscsi999Yuma
Wow, thank you so much, we're ecstatic to serve the community to the best of our abilities & will ensure our customers walk out with a smile on there face! Appreciate you for taking the time out of your day to write us this great review. Glad you're loving our new location!
Official response
Mahalo 4 Da Pakalolo
Have a Great Day Bree:) Great Herbs Smiles n Eyelashes All Day Brah! Peace Love Unity Kimo
SRH85364Yuma
Welcome to Winterhaven!
I'm excited about the shop opening today! I wanted to go first day, happy you have come to Winterhaven I give it ⭐️⭐️⭐️⭐️⭐️ on PRICE! 💰💵 & Atmosphere of the shop BECAUSE they absolutely BEAT anything you can buy at Jamestown in Yuma.They have more products at better prices with more/better variety of different products/brands! Best of all it's so close & convenient to so many of us, instead of having to "gas up" and drive all the way to El centro/Calexico area. Off the bat already good 💰prices 🙌 (I just hope they stay thay way! 🙏) Only down side I found was by Online ordering = less tax but if you bought items in store its more! I bought 3 items and payed with discount (30% FTP) What I would have payed before discount if I had ordered online the same items I bought in store? 😅 I guess now I'll only buy items one at a time (in store) *Monitor the amount they're charging me in taxes because you dont get a receipt* if in store or start ordering online with a receipt+ less tax.
420Marissa1994Hutchinson
Hey Marissa thank you so much for the very kind review! We apologize for the confusion regarding the totals on our website will be sure to get that fixed as soon as possible, we truly care for our customers and we want the best for them! Welcome to Off The Charts Family and we definitely hope to see you soon! Thank you again for the kind words!
Official response
Details
License information
Storefront
| Pickup
Medical & recreational
Amenities
Accessible
Age minimum
ATM
Curbside pickup
Security
Announcement
Open 7 Days | 6 A.M. - 10 P.M.
WE ARE CASH ONLY. ATMs available.
All products are listed at their pre-tax price (TAXES NOT INCLUDED).
First-Time Customers
First Time Visit? Thank You for Shopping With Us! New Customers Receive 30% OFF Their Entire Purchase.
Introduction
Recreational & Medical Customers
To ensure compliance with State regulations, we kindly request that customers fall into the following categories:
1. Recreational & Medical Customers (Ages 18-20):
- Please present a valid California ID or driver's license.
- Additionally, a valid physician's recommendation or a state-issued Medical Marijuana Identification Card (MMIC) is required.
2. Recreational Customers (Ages 21 and above):
- Please present a valid government-issued ID or passport.
For customers with physician's recommendations or state-issued MMICs, we kindly ask that you present them during check-in. This will allow us to update your records accurately and ensure that you receive any applicable benefits associated with your medical status.
**Return Policy** All Sales Are Final! Unless damaged/defected exchanges are valid Within 14 Days of Purchase. (STORE CREDIT/ EXCHANGES ONLY) Must be in original packaging with receipt.
Exciting New Discounts Just For You!
Happy Hour: Join Us From 6:00AM To 8:00AM For Our Happy Hour!
Enjoy 15% OFF Your Entire* Order During This Special Time.
Birthday Special: Celebrate Your Special Day With Us! Enjoy A 1g Preroll For $1.
Senior Discount: We Appreciate Our Community! Seniors Can Enjoy 15% OFF Their Entire Purchase.
Veterans Discount: Thank You For Your Service! Veterans Can Receive 15% OFF Their Order As Our Way Of Saying Thanks.
Tribal Discount: Enjoy 15% OFF Their Purchase With A Valid Tribal I.D.
About us
Get Your Mind Right at OFF THE CHARTS - WINTERHAVEN!
Exceptional Customer Service, Unbeatable Prices, HUGE Selection, those are only a few things that Off The Charts offers.
A vast selection combined with excellent customer service and our LOWEST PRICE GUARANTEE allow us to utilize our passion to educate and satisfy each individual who enters through our doors.
What sets us apart from other dispensaries? Our ability to make everyone feel like family. As a family-owned and family-run establishment, we take pride in providing our visitors with a home away from home feeling.
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View details
Store details
Amenities
Accessible
Age minimum
ATM
Curbside pickup
Security
Introduction
Recreational & Medical Customers
To ensure compliance with State regulations, we kindly request that customers fall into the following categories:
1. Recreational & Medical Customers (Ages 18-20):
- Please present a valid California ID or driver's license.
- Additionally, a valid physician's recommendation or a state-issued Medical Marijuana Identification Card (MMIC) is required.
2. Recreational Customers (Ages 21 and above):
- Please present a valid government-issued ID or passport.
For customers with physician's recommendations or state-issued MMICs, we kindly ask that you present them during check-in. This will allow us to update your records accurately and ensure that you receive any applicable benefits associated with your medical status.
**Return Policy** All Sales Are Final! Unless damaged/defected exchanges are valid Within 14 Days of Purchase. (STORE CREDIT/ EXCHANGES ONLY) Must be in original packaging with receipt.
Exciting New Discounts Just For You!
Happy Hour: Join Us From 6:00AM To 8:00AM For Our Happy Hour!
Enjoy 15% OFF Your Entire* Order During This Special Time.
Birthday Special: Celebrate Your Special Day With Us! Enjoy A 1g Preroll For $1.
Senior Discount: We Appreciate Our Community! Seniors Can Enjoy 15% OFF Their Entire Purchase.
Veterans Discount: Thank You For Your Service! Veterans Can Receive 15% OFF Their Order As Our Way Of Saying Thanks.
Tribal Discount: Enjoy 15% OFF Their Purchase With A Valid Tribal I.D.
About us
Get Your Mind Right at OFF THE CHARTS - WINTERHAVEN!
Exceptional Customer Service, Unbeatable Prices, HUGE Selection, those are only a few things that Off The Charts offers.
A vast selection combined with excellent customer service and our LOWEST PRICE GUARANTEE allow us to utilize our passion to educate and satisfy each individual who enters through our doors.
What sets us apart from other dispensaries? Our ability to make everyone feel like family. As a family-owned and family-run establishment, we take pride in providing our visitors with a home away from home feeling.
First-Time Customers
First Time Visit? Thank You for Shopping With Us! New Customers Receive 30% OFF Their Entire Purchase.
Reviews
176 ratings | 145 reviews
Verified reviewers liked
Customer service (1)