Not surprised, but pleasantly surprised.
I wasn't really looking for anything, but I was nearby and realized I had never been in the store (I've had Jar Co. products before from other retailers). Tons of parking. Staff was very nice. Sometimes I go into a spot and am immediately helped, which is fine, but I like to browse around a bit before getting assistance. They greeted me, then gave me like 5 minutes before asking if I needed help. Perfect. Store looks great and products were displayed well. The employee added in discounts without me requesting it, which was appreciated. Also, the cartridge and the sugar I got is probably my favorite pickup in recent memory. Incredibly smooth and the best, most accurate, flavors I've had in awhile. 10/10