We are the only State-licensed recreational marijuana store in Issaquah. Serving the Issaquah, Bellevue, North Bend, Snoqualmie, Fall City, Hobart, Redmond, Sammamish, Kirkland, Redmond, Bothell, and Newcastle areas.
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Came in to try this place out since I'm on the Easyside. Got in, went through the usual security checks and ID checks. Got to the counter and the bud tenders were not helpful at all. They just handed me a menu and said figure out what you want. You can't answer a basic question of "what's a good indica product?" But the part that lost my business and my recommendation to people. Is when I picked something. The bud tender said that its $112 and then said "that's not right". Went in the back and came out and said "we priced it wrong, it's $118". I mean $6 isn't a big deal but I feel taken advantage of as the system states one price, but then they asked for more money. I get its a pot shop and ran differently. But wouldn't you want to honor the system pricing. Even if you made the mistake. Not my problem, don't give me excuses and all this talk. Let me teach you something customer is always right. Especially if the mistake was called out on your end.
Great product and great service, I ended up a dollar short, and the lovely Jamie helped me out! I'm not recommending customers ask employees for money, I just wanted to highlight this surprising act of kindness. Thank you, Jamie, and all the other great staff at ICC!