Pro: Everyone is super friendly and helpful Pro: the budtender is knowledgeable on their products and DC laws Con: there is a limited selection because they only use one or two vendors. Con: the front desk assistant is not very knowledgeable on the non DC resident guest pass. we learned together that androids can't fill out the guest med card, and that you need to buy another guest pass *on* the date the guest med card expires My Experience: I visited green theory twice. the first time I went, I bought a pen, a cart, and some honey, but the cart started leaking in less than 24 hours after i bought it. I went back again 3 days later and explained that my cart was leaking. they mentioned that I was the second person who reported that the live resin cart was leaking, which does not bode well. they replaced the cart for me, however I had to purchase a new 3 day guest card. it feels like I spent a lot of money for products that are faulty.