They were very kinda and helped me exchange my incorrect product that i accidentally ordered for the correct one.

Nice and friendly helpful and clean work place

Best shop ever!!! Best customer service

Fav desperately of all time

The Exotic is awesome! They have a bunch of options and the staff has been great too!

Great customer service! Always very friendly and helpful!

The budtenders are very knowledgeable in their products and are very helpful making selections

Excellent service from staff. Friendly and knowledgeable.

Always knowledgeable about cannabis selections, I was helped by Walter 2 weeks ago and Kevin today...always a pleasure to visit one of my favorite dispos in the central ny area! Thank you for always having my favorite strains and special care items for wellness too! Highly recommend.

Dude in the wheelchair acted like I was bothering him from the start, i guess he didn’t know how to use his tablet. I was about spend $500 but his attitude made me go elsewhere. thanks I got a better deal elsewhere and this stuff actually was stored properly…. It has terpenes unlike the $60 eighths at exit 31. I wasn’t impressed with ANYTHING I bought previously so I wanted to make sure I was getting something that wasn’t disappointing again, guy made it easy to walk out and never return.

RUDE RUDE RUDE! The worst customer service by staff and “the manager”. If I could give zero stars I would. They cancel accepted orders hours after they are supposed to be delivered because “they were busy.” They have tried to overcharge and DOUBLE CHARGE me and my husband more than once. Over priced products and the most unreliable delivery service in the area. Either late or just doesn’t show up. I used to tell people to go here and I now I tell them to go ANYWHERE ELSE . Aircity cannabis is right around the corner and everyone should go there instead of this place.