I went in not sure what to expect as it was my first time at a dispensary. Walked in and gave them my ID to check me in, while it is a good system my only complaint is that there didn't seem to be any signs about procedure and we had to kind of glean that we had to check in from the people around us. Once we did that we waited our turn to enter the actual shop part. Staff was super friendly and knowledgeable. I walked in unsure of what I wanted and asked the person behind the counter what they would recommend for 2 particular problems I had. I took their recommendation and was very happy with my purchase and my experience.