Man let me tell u im so disappointed with ember is honestly sick first and foremost since they been around the traffic in the area has increased on a whole other level let alone the damn lines in side almost impossible at times to even get a pre order out the door let alone a regular order I say there only one guy iknow there I believe he is the manager cool guy think name Shawn or Shane but one of the hardest workers in that place all ways on point trying to help customers as much as possible get in get out and being fair about the process but besides that’s guy maybe one other kid there all ways happy to be there and help the customers I believe his name is Matt or I could be wrong but the only two people I see actually wanting to be there when them two guys are not there man everything running like a zoo horrible horrible horrible
Good experience and positive vibes each time upon entering facility, very friendly and helpful staff. 1 discrepancy with a preorder and being told it's available and going to the store to be told it's sold out AFTER my PREORDER and confirmed reservation.