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The staff was rude and pushey and when I left I went to the front desk and asked if there was anyone I could speak too. I told them what happened and they said "That should never happen" and then did nothing. I will never go back. They clearly care only about money and not about patients.
I am really sorry that you had a bad experience. If you'd like, I would encourage you to come in and speak to a manager, and we'll sort things out. CBCB is all about patient care - we love our community! I hope we can make it up to you.
Thanks for your input, and much love.
Lex from CBCB
1 person thought this review was helpful
I went on 420 and it was so amazing. can't wait to see what I get today...
Chill place with a friendly and helpful staff. Definitely my new favorite place to buy my meds.
Went there for my first time on a Thursday right before they closed like a d*ck but the staff was accommodating & helpful. The concentrates I got were fire. Great local recommend!
Great atmosphere,friendly staff and the wax and concentrates are fire for affordable price. Thanks. CBCD
Today was my first time going there and the guy that help me was horrible. I told him I was a first time patient and he didn't explain any of the boards didn't tell me anything about the edibles couldn't tell me nothing about the strains he didn't even ask what type of medication I was looking for. I feel if you don't like your job quit. I will never go back there again
We strive to make sure our staff are friendly, helpful, knowledgeable, and informative. It sounds like your experience demonstrates quite the opposite - and we'd love to make things right. If you want to come in again, just ask to speak with a manager and we can sort it out. :)
We really appreciate your review, especially because you took the time to rate each aspect of our club individually.
Hope to see you soon and much love,
Lex from CBCB
Great service all the way around. Parking is fairly easy and it is a comfortable area (eg. old people like me still feel safe), but you may have to drive around the block to find a space. I've never had to park more then a block away. I've had problems with what Weedmaps says is on the menu and what actually is in CBCB's inventory. Don't know if that is a Weedmaps problem or CBCB's, but if you are driving from a ways you might want to call just before you leave and have them check the inventory. They WILL set it aside so that if they have it, it will be there when you arrive. Very friendly and helpful staff. Thanks for providing a safe and comfortable environment.
update ur menu i came from brentwood thinking you still had a strain
Sorry about that! We are working to maintain a more current menu. Thanks for your input & much love!
Here at CBCB, we are a patient-centered cooperative focused on bringing access to a natural perspective of wellness through high quality medicinal cannabis, support groups, individual patient consults, and a variety of other services. All services are included in membership with no additional fee.
Please give us a call for more information, and don't forget to follow us on Instagram and Facebook! @CBCBerkeley
NOTICE TO CONSUMERS: The Compassionate Use Act of 1996 ensures that seriously ill Californians have the right to obtain and use cannabis for medical purposes where medical use is deemed appropriate and has been recommended by a physician who has determined that the person’s health would benefit from the use of medical cannabis. Recommendations must come from an attending physician as defined in Section 11362.7 of the Health and Safety Code. Cannabis is a Schedule I drug according to the federal Controlled Substances Act. Activity related to cannabis use is subject to federal prosecution, regardless of the protections provided by state law.