I have used many dispensaries in AZ and in CA. I shop 2x a month, always looking for deals and rewards! Primarily smokes concentrate with concentrate on top :DSet-up: 2-3 lines of waiting depending on how busy. Line 1-temp check, line 2-med card checkin, line 3 order checkout line. Customer service-Hit or miss. Mostly missed. All my orders are always pre order. No real benefit, you still wait in all lines, only once or twice did I bump to the front and not wait. Pricing-By far the cheapest place I've seen dab at $15 a gram.-always remember, you get what you pay for. Cheap stuff still works, but duration and effectiveness are compromised. The high doesn't last as long, but I've found adding a drop of RSO or syringe concentrate will add that pow-pow you want. No rewards program. Website indicated there was but when I asked, they didn't. For $15 a gram its fine, but selection for other products to top off aren't as cheapoits better to go elsewhere and get rewards for shopping the high end