If you're not shopping here for your products you are shopping at the wrong store. I've been a patron since roughly a year after they opened, give or take a few months. Began going there on the regular since about 3 years ago. I won't go anywhere else now. The staff are awesome. You can't describe them any other way. They are the cat's meow. Always helpful, ways searching the inventory system for the best possible money saving deal you can get. They are honest and have never steered me wrong. Will always take the house recommendation. They are good hard working people like you and I and they go exceptionally above and beyond to serve the best they can. Always a positive experience. The product is the proof. They always have everything you want. Very rarely do they run out of items. The Bothell location is managed exceptionally well. Even if they are out of an item the staff look into an eta and don't leave you empty handed. They always have something to scratch that itch.