The delivery was fast and flawless

MamaCatForeverRiverside

Thanks for your feedback! We appreciate you leaving us a review. Don't miss our daily Brand Daze deals — 30% off select brands every day

Official response

THC Percentage wrong

Weed maps said the THC percentage was 31%. The actual flower I got was labeled at 25%. As an insomniac, if I order 31%, then I want 31%.

rlindsay2007La Mesa, CA

We understand your concerns about the THC percentage discrepancies and the challenges in obtaining this information. We want to share with you the Content Cannannabinoid Disclaimer from our website for clarity on the THC percentage issues you've mentioned: "The cannabinoid percentages (including THC, CBD, and others) displayed on this website are merely approximations of average cannabinoid percentages typical for the products. Additionally, the designations of sativa, indica, and hybrid are provided based on brand specifications and may vary across different brands. These designations should serve as a general guide and may not fully represent the effects or genetics of each product. March and Ash cannot guarantee any cannabinoid percentages or product designations, due to the organic nature of the products and brand differences." In compliance with California regulations, we ensure that each cannabis product is labeled with at least the THC and CBD content, verified by the certificate of analysis issued by a licensed testing laboratory. We strive for transparency and are committed to providing as accurate information as possible to our customers, acknowledging the variations inherent to the organic nature of these products. We understand that this may not fully address the frustration you've felt, but we want you to know that we are actively working on improving our communication and service to better meet your expectations. Your feedback is invaluable to us as we continue to refine our processes and policies.

Official response

Bring back low minimum

MeowmeowpusilickerDowntown SD - Doctors

We appreciate your feedback and understand how the new delivery minimum may feel frustrating. The update was made to help maintain reliable service and support our delivery team, but we know it’s an adjustment for some customers. If delivery no longer fits your needs, we’d love to welcome you in-store, where you’ll find the same great selection, daily deals, and personalized service our team is known for.

Official response

Worst dispensary ever

They canceled my order 2x without informing me.

Ki87ujmnSan Diego, CA

Thank you for your feedback. We're sorry to hear about the cancellations of your order and the lack of communication regarding those changes. Your experience is important to us and hope you'll consider giving us another chance to serve you better. Please send us an email at customerservice@marchandash.com with your full name, order details, and store location, and we would like to offer you store credit to make this right.

Official response

DO NOT SHOP HERE!

Extremely excessively long wait times. Several times I’ve ordered and I’m always having some sort of issue, the product not being the correct one I ordered, extremely rude customer service. There’s so many better options just don’t waste your time

ari__1Clairemont Kearny

Good

Took a little while, but that’s no biggie. They delivered what I ordered :)

Noodle0728Mission Viejo

Thanks! Your review means a lot to us. We're thrilled to hear about your positive experience. Don't forget to check out our weekly No Tax Tuesday deals for 30% off.

Official response

Great products, fast friendly service!

Highly recommend March and Ash! They have no minimum. They are quick and have great products. All the drivers and super nice and friendly! Thanks!

Johnnyboy2018Clairemont Kearny

Thanks so much for your review! We're happy to hear about your experience. Be sure to check out our weekly No Tax Tuesday deals for 30% off.

Official response

Good

Good stuff fast delivery like the free goodies

Lisainnes1978Clairemont Kearny

My 1st order was pure disappointment..

Signed up and proceeded to place my very first order with March and Ash. Ordered their preroll and was pretty excited to try it out. Well, I waited and waited for almost an hour and half before I got a phone call from them saying that they packed my order but could not get it out to a driver and they were closing so it will have to be tomorrow. Probably my 1st and last time ordering with March and Ash tbh.

Ice211Clairemont Kearny

Thank you for your feedback. We're truly sorry to hear about the delay with your first order and the inconvenience it caused. Your experience is important to us, and we take your concerns seriously as we strive to improve our delivery processes. We hope you'll consider reaching out to us at customerservice@marchandash.com to discuss your experience further, as we would like the opportunity to make this right and encourage you to give us another chance.

Official response

They canceled my order

I placed an order at 6. They close at 9. After a three hour wait they canceled my order and never communicated anything with me while I was waiting. Fkkk March and Ash.

dierchuInglewood, CA

Thank you for reaching out and sharing your experience with us. We deeply apologize for the lack of communication and the inconvenience you faced during your recent order. We strive to provide excellent service, and it’s disappointing to hear that we fell short in this instance. Please know that this is not the level of service we aim to provide, and we will be investigating what happened to ensure it doesn’t occur again. As a gesture of goodwill, we would like to offer you store credit for your next visit. Kindly email us at customerservice@marchandash.com with your full name, order details, and the store you ordered from, and you'll receive store credit for your next purchase. We appreciate your understanding and hope to restore your confidence in us.

Official response

Terrible Service

Late delivery (it took THREE HOURS). The store doesn't answer the phone. Delivery is NOT discreet.

CaliSearchClairemont Kearny

Terrible customer service

Order placed at 8:30 (they close at 9). Cancelled my order. No phone call, no text. This business may have nice buildings but their service sucks. Plenty of time to process my order. Go to sdfleet, cloud9, klover…hell, Go to Johnny down the street..anywhere but here…obviously disorganized and no sense of what customer service is. UPDATE: See 👇. I emailed response as requested on the 15th and again yesterday. Still haven’t received a response from March and Ash. I guess that was to be expected.

RobJustRobOcean Beach

Thank you for your feedback. We're truly sorry to hear about your experience and the cancellation of your order without notice. Your concerns are important to us. Please send us an email at customerservice@marchandash.com with your full name, order details, and store location, and we would like to offer you store credit to make this right. We hope you'll consider giving us another chance to serve you better in the future.

Official response

Cash Only

Get with the times and start accepting Apple Pay, Venmo, etc. It's ridiculous to expect people, who are ordering for a delivery, to have cash on them at home.

MJB10Normal Heights / North Park

Gave me wrong item

I had came a ordered a disposable when I got it it was just a cart. It was even on the receipt what I had ordered. When I called them they said they could give me credit and then I never received it. Had to go out of my way for to buy a batttery.

ari__1Clairemont Kearny

horrible customer service

I had ordered at 7:12pm they sent me a confirmation text that also said to contact support so I contacted support witch took them 30 minutes to respond back by that time it was already 8:30 they then proceeded to tell me I never placed an order and said that they are booked for tonight on deliveries. they also forgot an item in my order last time I ordered from here. save yourself the headache and order from somewhere else

Steveman4201Ramona / Julian

Details

License information

Delivery only

Clairemont Kearny, California 92117

(619) 314-7336

Medical & recreational

Website

Instagram

Facebook

Supports the Black community

Amenities

Age minimum

First-Time Customers

First time customers: 30%

Veterans: 10%

Senior: 10%

Disability: 10%

Rewards Points on every order!

Online ordering available

Introduction

March and Ash is a customer-focused, licensed dispensary and delivery service offering a wide array of products of the highest quality. We look forward to meeting you! Visit our website for upcoming deals and huge savings.

FAQ:

$0 Delivery Available on Orders $50

If items in your order are unavailable, we'll contact you promptly for replacements.

Delivery ETA may vary on Sale days.

How should I dispose of spent cannabis cartridges and empty integrated cannabis vaporizers?

A spent cannabis cartridge shall be properly disposed of as hazardous waste at a household hazardous waste facility or other approved facility. An empty integrated cannabis vaporizer shall be properly disposed of as hazardous waste at a household hazardous waste collection facility or other approved facility.

Delivery Service Information:

To better serve you, we offer delivery services with the following guidelines:

Delivery Hours: Please ensure that all delivery orders are placed before 9 PM to be eligible for same-day delivery. Orders received after this time will not be processed for same-day delivery. However, customers have the option to schedule orders for the next available delivery slot directly through our website.

Order Volume Considerations: While we strive to fulfill every order promptly, there are occasions when demand exceeds our delivery capacity. In such instances, to maintain our service quality, we may need to stop accepting orders before 9 PM temporarily. This measure ensures that we can effectively manage and fulfill all accepted orders to your satisfaction.

About us

We believe that everyone deserves a comfortable and confident cannabis experience - that’s why we have the most educated, highly trained staff to help you and the highest quality products to offer and we prioritize customer education, safety and satisfaction.