Hi, we're sorry for the confusion. We did not request additional money beyond the cost of your order. After reviewing the situation, it appears the order did not meet the minimum purchase requirement for delivery to your location. We understand this may have been frustrating, and we apologize if our explanation was unclear at the time. Our delivery minimums are based on location and are communicated to ensure we can continue providing reliable service to all customers. If you'd like to discuss your experience further, please contact us directly and we'd be happy to help. Thank you for your feedback.