I called asking specifically about whether a product was disposable because I didn’t have a battery. She said yes, they are disposables. She didn’t say, “there are two types, you have to make sure you pick the one that says all in one.” She just said they are disposables. That was whole reason I called was so that I wouldn’t order the wrong thing. It’s actually hilarious how incompetent they were. She had no sense of why I was calling.