The Sanctuary Delivery - Citrus Heights / Orangevale
Delivery
Order online
Medical & Recreational
4.6 star average rating from 349 ratings and 78 reviews()
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Free delivery
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$45.00 minimum|
2.0 stars
the delivery driver not being able to figure out what a “PEDESTRIAN”(people size) not car size) gate is was pretty funny, her “I hate this job” tone when dealing with a customer was pretty funny too. I swear I’ve ordered from yall countless times, and every driver has been awesome, but whoever that was….doesnt need to be anywhere near a customer…idk I just worked customer service too long to know that it’s not that hard to put on a fake smile and act like you don’t hate your life, trash customer service always rubs me the wrong way 😂
will052415Citrus Heights / Orangevale
Always the nicest delivery drivers
5.0 stars
We had some technical difficulties with the debit machine but luckily I had cash on hand so you guys didn't have to send another person out. Wasn't mad as I know it can happen with technology and the driver was very nice. Hopefully regulations soften up so you can just pay online one day.
lakeshowLAOrangevale, California
1st order
5.0 stars
I had my first order with this delivery service and it was amazing! They were out of stock of something that I ordered and they called me and explained it to me and made the process easy.
MrsDeary527Citrus Heights / Orangevale
Delivery time
5.0 stars
I waited 4 hours for delivery but I also didn’t receive one item. The prices and weed was amazing though. So was the customer service from the delivery manager. Simple busy mistake and time.
pdotgriffRoseville / Rocklin
I"ll be back
5.0 stars
Very nice folks with good reasonable product!
MissLissaJoyCitrus Heights / Orangevale
Trifecta
5.0 stars
The fastest ever. Thought I had time to go get some groceries and had to turn around because he was already on his way. He was so nice and appreciative of not that great a tip. Sorry, next time.
BendereinaFair Oaks, CA
Great Customer Service
5.0 stars
Delivery took a little long (over 2 hours) but it was a Friday night so can't be too mad
lazystate27Citrus Heights / Orangevale
🔥🔥
5.0 stars
The sanctuary never fails on having good deals and fire products🔥 , bud tenders are awesome especially Neriah, super sweet and makes your visit nice and short!
Lied and Failed to deliver.
1 star
Delivery lies about ETA, marks your order complete when it's not delivered, lies that it will arrive at all after making you wait 5 hours for nothing. Garbage, might as well close these fakes up.
NorCalbrCitrus Heights, CA
Overall Disappointment
1 star
I ordered at 1:30. Order was lost. They arrived at 5, with a completely different total amount. I refused the order and reached out to The Sanctuary for explanation. I spoke with two different managers with absolutely zero resolution. An apology would have been sufficient.
IvorySageSacramento South
Instructions not followed by driver
1 star
I LOVE the Sanctuary. However, I had a frustrating experience. My instructions have always been for the driver to wait curbside to complete the transaction. However, I wasn't notified when the driver arrived and he knocked on the front door and because I was rushed to meet him, I couldn't grab all my cash and had to use my card. The whole thing was frustrating. I don't want anyone in trouble, but please make sure the drivers know to follow the delivery instructions. Thank you.
MadetothriveCitrus Heights / Orangevale
Never got my delivery
1 star
I never got my delivery. I even called to make sure. They didn’t even call back to tell me what was going on or anything. They are usually great too.
pdotgriffRoseville / Rocklin
Details
Amenities
Accessible
Age minimum
Security
Cashless Payment
First-Time Customers
20% OFF FIRST PURCHASE
New customers receive 25% off their first in-store or delivery order!
Introduction
Welcome to The Sanctuary! Sacramento's Premier Dispensary and Delivery.
20% OFF FIRST PURCHASE
New customers receive 20% off their first in-store or delivery order!
About us
If you are a FIRST TIME customer to The Sanctuary ordering through Weedmaps please do the following:
Email a copy of your ID (medical recommendation as well if applicable) with your phone number included to delivery@thesanctuaryca.com. This is for account creation for our delivery system.
If you have visited The Sanctuary and had an account created you do not need to complete this step and order as normal.
Please note that after an order is placed through Weedmaps you will begin to receive processing messages from The Sanctuary directly at the phone number provided.
Order minimum - $45
Store details
Amenities
Accessible
Age minimum
Security
Cashless Payment
Introduction
Welcome to The Sanctuary! Sacramento's Premier Dispensary and Delivery.
20% OFF FIRST PURCHASE
New customers receive 20% off their first in-store or delivery order!
About us
If you are a FIRST TIME customer to The Sanctuary ordering through Weedmaps please do the following:
Email a copy of your ID (medical recommendation as well if applicable) with your phone number included to delivery@thesanctuaryca.com. This is for account creation for our delivery system.
If you have visited The Sanctuary and had an account created you do not need to complete this step and order as normal.
Please note that after an order is placed through Weedmaps you will begin to receive processing messages from The Sanctuary directly at the phone number provided.
Order minimum - $45
First-Time Customers
20% OFF FIRST PURCHASE
New customers receive 25% off their first in-store or delivery order!
Reviews
4.6 stars
349 ratings | 78 reviews
Verified reviewers liked
Customer service (94)
Delivery speed (84)
Price (83)