Welcome to NorCal Holistics!

Below is a summary of anything and everything you might need to know to have an order delivered and how to take advantage of discounts as a loyal customer. If you have any questions, concerns, or need a recommendation please feel free to call or text one of our friendly & knowledgeable Budtenders. We pride ourselves on customer service and would love to hear your feedback.

***ALL TAXES ARE INCLUDED IN OUR PRICES***

Loyalty Points

On every purchase that you make with us you will receive "cash back" in the form of Points.

Check your receipt or ask our friendly staff to see how many points you have!!

You can use points on your order to get awesome products for less money! All orders must still meet the minimum for delivery. Points must be applied by a Budtender & can’t be applied after your order is out for delivery.

Coupons

$5 1/8th Stamp Card | $5 Vape Cart Stamp Card | $5 Edible Stamp Card

Get 1 Stamp per delivery containing. Be sure to ask your delivery driver to stamp your card! After you have 4 stamps on your card, you can turn in that card on your next order to receive an item for $5.00 (either 1/8 flower, .5g Cartridge, or 100mg Edible. Staff Choice.)

We are unable to combine any discounts or promos of any kind. 1 Promo/discount per order.

Veteran’s Discount

We offer our Veteran’s 15% off of their order with confirmation of service (ID card or DD-214). We are unable to combine this discount with any promos or coupons. All orders must still meet the minimum for delivery.

Next Day Order Discount

We offer 10% off orders if you’d like to schedule your delivery one or more days in advance. We schedule appoints based on your address & our hours. Be sure to mention what time works well for you to your Budtender. We schedule either 30 or 60 minute windows for delivery. All orders must still meet the minimum for delivery.

Appointment Policy

We offer the option to be able to schedule a same or next day appointment for a time when you know you will be home. Our appointments are usually 30 to 60 minute windows depending on the time of day & your delivery address. We are unable to schedule any appointments between 5 pm & 10 pm due to Rush Hour. All orders placed after 5 pm will be given standard ETA for delivery. If needed we can hold your order until you know you will be available & then apply the standard ETA at that time. If the recipient is not present or unable to accept the order for any reason at the first attempt of the delivery, then the order will be cancelled for the day and we will not be able to offer scheduled appointments anymore. If for whatever reason you are unable to keep an appointment please call or text us ASAP.

First Time Customer Deals

We offer our First Time Customers ONE of the following options, depending on availability:

FREE EDIBLE or FREE PRE-ROLL

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What to Expect After Placing Your Order:

WE ACCEPT CASH OR PAYTENDER ELECTRONIC PAYMENT

Drivers carry $20 in change, they do not carry coin change. If you need additional change please mention it to your Budtender so accommodations can be made.

Have your physical ID in hand & ready to show the driver - even if you have ordered before.

When the driver is on their way, you will get a text with a tracking link so you can see their location. After receiving this text, you will be able to communicate with your driver directly via text or call. (Similar to DoorDash/Uber/Lyft)

Exchange/Refund Policy

All sales are final, we do not offer refunds. We do not exchange flower. Any exchanges must be on unopened products & within 24 hours of purchasing. Please read our full Return Exchange Policy on our website

***The above information is an original document of NorCal Holistics Inc. and should not be duplicated or copied for other business or personal use.***

THERE WILL BE A $5 DELIVERY FEE on ORDERS LESS THAN $100.

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$50 Minimum (FREE Delivery when you spend $100 )

Roseville

Rocklin

Citrus Heights

Granite Bay

Loomis

Lincoln

Carmichael

Arden - Arcade

Orangevale

Fair Oaks

Antelope

North Highlands

Downtown/Midtown Sacramento

South Sac

Penryn

Rancho Cordova

Elk Grove

Galt

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$80 Minimum (FREE Delivery when you spend $100 )

Auburn

Folsom

Newcastle

El Dorado Hills

Davis

Woodland

Vacaville

Fairfield

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High Grade Farms 3.5g - Citrus Crash 37%