Thank you for your feedback. We're sorry to hear about your recent experience. We apologize for the discrepancy in the THC levels. While we strive to provide accurate information, variations can occur due to factors beyond our control, such as differences in testing methods. We want to share with you the Content Cannabinoid Disclaimer from our website for clarity on the THC percentage issues you've mentioned: "The cannabinoid percentages (including THC, CBD, and others) displayed on this website are merely approximations of average cannabinoid percentages typical for the products. Additionally, the designations of sativa, indica, and hybrid are provided based on brand specifications and may vary across different brands. These designations should serve as a general guide and may not fully represent the effects or genetics of each product. March and Ash cannot guarantee any cannabinoid percentages or product designations due to the organic nature of the products and brand differences." In compliance with California regulations, we ensure that each cannabis product is labeled with at least the THC and CBD content, verified by the certificate of analysis issued by a licensed testing laboratory. We strive for transparency and are committed to providing as accurate information as possible to our customers, acknowledging the variations inherent to the organic nature of these products. Your concerns are important to us, and we are committed to improving. Please reach out to us directly at customerservice@marchandash.com with your full name, purchase date, and store you shopped at. You’ll receive store credit for your next visi