March and Ash Delivery - Carlsbad Weed Wellness Products

Doesn’t last long

3.0 stars

It doesn’t last long the coil is big vs others that do

Mama_4200Ramona / Julian

We are sorry to hear you had this experience. We take pride in the quality of products we source and want to ensure you're satisfied. We want to make it right. Send us an email at customerservice@marchandash.com with your full name, date you shopped, and store you purchased at so we can look into this further.

Official response

long wait

2.0 stars

took 3 hours longer to deliver then was said

jesuscolonCarlsbad

Thank you for bringing this to our attention. We sincerely apologize for the delay in your delivery, which took significantly longer than expected. We understand how frustrating this must have been, and this is not the level of service we strive to provide. As a gesture of goodwill, we would like to offer you store credit for your next visit. Please email us at customerservice@marchandash.com with your full name, order details, and the store you ordered from. You'll receive store credit for your next visit. Once again, we apologize for the inconvenience and appreciate your understanding.

Official response

Driver bailed

1 star

I asked the driver if he could come at 9:30 which is before closing hours. I had order at 7 and it took 2 hours for it to come. It was 9 o clock and I asked if it they could drop it off at 9:30 and he bailed

Mtpython_14Vaughan, ON

Bad first time patient experience

1 star

I thought I scored on grizzly peak cub nugs being indoor and all but me spending cash for the first time as a patient I was and still am very disappointed. I’m smoking duff seeds and stems. I smoke smalls all the time and am inn the cannabis industry. I’m very bummed on the fact indoor quality tasted and acts as if it were outdoor.shoulda gone quantity over quality either way I woulda lost

MountainMan760Irvine

Thank you for your feedback. We're truly sorry to hear about your disappointing experience with the Grizzly Peak products and the quality issues you encountered. Your concerns are important to us, and we are committed to addressing these issues to improve our offerings. Please send us an email at customerservice@marchandash.com with your full name, date you received your order, and store location, and we would like to offer you store credit to make this right.

Official response

Wrong order

1 star

I ordered homegrown instead of lab grown omg I’m so sad

BenjimgngLemon Grove / Spring Valley

Thank you for your feedback. We're sorry to hear that your order did not meet your expectations, and we understand how disappointing that can be. Your experience is important to us, and we're committed to making things right. Send us an email at customerservice@marchandash.com with your full name, date you shopped and store you purchased at. We'd like to ensure you get store credit on your next visit.

Official response

They had a rocky start but they are locked in now

5.0 stars

Ordered from them about 3 months ago and they messed up my order a few times. Didn't order for awhile. Tried them again and it has been smooth sailing since, it seems like they have ironed things out.

blazingit91El Cajon

Thanks so much for your review! We're happy to hear about your experience. Thank you for giving us a chance to serve you once more. Be sure to check out our weekly No Tax Tuesday deals for 30% off.

Official response

Such Great Service!

5.0 stars

Got everything I bought and came on time, great service and friendly drivers!!

DTrain1820Carlsbad, CA

Order Cancelled

1 star

Cancelled my order after spending time picking out a bunch of things. Had no indication on why, and they didn't even call me. Huge waste of time

OmnipotentCarlsbad, CA

Couldn’t service delivery

1 star

Ordered an hour and a half before closing…they called me 10 minutes before closing they won’t be able to complete the order. Customer service needs some work.

andrewdurantCorona

Canceled order

1 star

Canceled order over an hour of waiting.

holly23

Bad management

1 star

I placed the order at 21.10 and at 21.55 they said they did not accept any more orders and canceled it.

BalporsuguGlendale / Peoria

Thank you for your feedback. Per state cannabis laws, we must close all transactions by 9 PM. We apologize for any inconvenience.

Official response

Clown show

1 star

No response. Call center closed…feels like 5 years ago when you would make an order for delivery and never know if it would actually show up…get your sht together

WMUser697032264Carlsbad

Details

License information

Delivery only

Carlsbad, California 92008

(760) 624-7336

Medical & recreational

Website

Instagram

Facebook

Supports the Black community

Amenities

Age minimum

First-Time Customers

First time customers: 30%

Veterans: 10%

Senior: 10%

Disability: 10%

Rewards Points on every order!

Online ordering available

Introduction

March and Ash is a customer-focused, licensed dispensary and delivery service offering a wide array of products of the highest quality. We look forward to meeting you! Visit our website for upcoming deals and huge savings.

FAQ:

$0 Delivery Available on Orders $50

If items in your order are unavailable, we'll contact you promptly for replacements.

Delivery ETA may vary on Sale days.

How should I dispose of spent cannabis cartridges and empty integrated cannabis vaporizers?

A spent cannabis cartridge shall be properly disposed of as hazardous waste at a household hazardous waste facility or other approved facility. An empty integrated cannabis vaporizer shall be properly disposed of as hazardous waste at a household hazardous waste collection facility or other approved facility.

Delivery Service Information:

To better serve you, we offer delivery services with the following guidelines:

Delivery Hours: Please ensure that all delivery orders are placed before 9 PM to be eligible for same-day delivery. Orders received after this time will not be processed for same-day delivery. However, customers have the option to schedule orders for the next available delivery slot directly through our website.

Order Volume Considerations: While we strive to fulfill every order promptly, there are occasions when demand exceeds our delivery capacity. In such instances, to maintain our service quality, we may need to stop accepting orders before 9 PM temporarily. This measure ensures that we can effectively manage and fulfill all accepted orders to your satisfaction.

About us

We believe that everyone deserves a comfortable and confident cannabis experience - that’s why we have the most educated, highly trained staff to help you and the highest quality products to offer and we prioritize customer education, safety and satisfaction.