I have been going to this dispensary almost weekly for more than a year now and today is my last time. I place an order on their online ordering system this morning and came by in the afternoon to pick it up. Without telling me, they changed the item that I selected to a lower tier item that I never buy. When I went to the store to pick up the items, I wasn't shown what I was given (because they had never gotten my order wrong before). I just picked up my order and left. Once I stepped out of the store I realized that they gave me the wrong items. My receipt showed what I intended to order, but what was in the bag was different. I immediately turned around and started walking back to the store. However, once I got there they told me that since I left the store I could not replace the items (even though they were completely unopened and I had literally just stepped out of the store). I was even trying to replace the items with something MORE expensive. But no, they could not help me.