Thank you for your honest feedback—we really appreciate you taking the time to share it. We completely understand why door-to-door delivery is convenient and why you were hoping for that experience. For the safety of both our drivers and customers, our drivers generally remain with the vehicle during deliveries. We know this may be a little less convenient, and we truly appreciate your understanding. Your feedback is valuable to us, and we'll continue looking for ways to provide the best possible experience while keeping safety our top priority. We hope to have the opportunity to serve you again soon!