I've been to a lot of dispensaries, and this is the one I always come back to. Hands down, the best. Even the new 520 toll hasn't stopped me from crossing the lake to get here, it's worth it.
First of all, the staff is really knowledgable, friendly, and helpful. They really know their stuff, and if you're new to medical marijuana, that means a lot.
Their selection is amazing, and this is really what keeps me coming back all the time. They clearly label their strains, so you know what your getting. And I love how they lay them out like a spectrum: Sativas at one end, Indicas at the other, with all the hybrids in between. It's like a weed rainbow!
And then of course, this is the absolute highest quality bud around (the other big deal). I actually had the opportunity recently to try the same strain from both SMMA and another dispensary at the same time, and the other one just did not compare to the SMMA quality. The other stuff may as well have been street dirt weed by comparison.
I'll start with the good, the staff are friendly and helpful, and the facility is comfortable and spacious, so there is a lot of potential here. And the glass shop with an ATM next door is very handy.
Now for the bad, or let's just call it "less good", stuff. My primary beef is that there were really no details about the weed to be found anywhere, and the staff didn't seem terribly knowledgable. They organize their weed by top shelf, middle shelf, and bottom shelf, which is fair, but they could at least tell me what's in it. At a minimum, they could at least separate the sativas, indicas, and hybrids. Other dispensaries go to great lengths to inform me about the strain: whether it's a sativa, indica, or hybrid, the THC content, the CBD content, and all kinds of helpful info to help me make my selection. By contrast, Kind Alt has a bunch of jars with green stuff in them, and that's about all you know.
It's sort of like going to a liquor store and not having any labels on the liquors, so you can't really tell the rum from the tequila. Or better yet, the canned food aisle of a grocery store, but with no labels.
That's really my only complaint, though. If you only care that it's green and smokable, this is a fine dispensary.