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  • Kep

    Reviews

    2.6
    Overall Rating
    4.0
    Bud Quality
    1.0
    Atmosphere
    1.0
    Staff
    3.0
    Price
    4.0
    Accessibility

    The Price You Pay,

    2 people thought this review was helpful!

    Well they suckered me back with a email offer I couldn't refuse. Once again, I was put in a position where as the 'budtender' was inconvenienced by my visit. WTF? What's with the "I am the Holy one" attitude? Damn dude, turn off CNN and start turning on to your customers. I just cannot wait to get the hell outta that place. There still isn't any sense of customer service or care. God forbid they have to turn around and weigh out some medicine, afterall that is what they are getting paid to do.

    Please CPM, staff yourself with people who that know how to treat people, you have some good product, but that is all you have going for yourself in my opinion.

    The weekly email specials and midweek text alerts are great, but to come and be exposed to the negative vibe that surrounds the back room is the Price You Pay.

    ~Kep

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    5.0
    Price
    5.0
    Accessibility

    Bottom Line... NO BS

    3 people thought this review was helpful!

    I was so pleased to find this little treasure of the South. I have frequented the North location several times and it is great. Now I get the same great quality medicines and services on the southside which is great because I know what O like, and I like River Rock.

    I find that they are genuinely concerned for me and my care. They offer real advice and propose practical solutions for my unique case. They have always treated me with great respect, and unlike other dispensaries, I don't believe they would disappear from these reviews just because the patients told it like it was.

    It is the place to visit if you are on the southside. If you're north, they can treat you up there. Wherever you may be, however far you may have to travel, you will be treated right at River Rock.

    ~Kep

    4.4
    Overall Rating
    4.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    4.0
    Price
    4.0
    Accessibility

    Treated Like A King

    2 people thought this review was helpful!

    What a great experience! I was treated like a king from the moment I walked in the front door. Even though they are undergoing some construction right now the staff was able to service me without interruption and with a smile.

    Plenty of great bud and edibles to choose from and I'm starting to enjoy the Keef Cola's myself. Thank you to everyone at Heartland for being so kind and generous.

    ~K

    Official Dispensary Response 11/14/2011

    Thanks for writing a review! As a symbol of our appreciation, you can claim a FREE JOINT! Just mention this review to the girls and they will take care of the rest! Thanks! - Heartland

    4.6
    Overall Rating
    5.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    3.0
    Price
    5.0
    Accessibility

    EZ in - EZ out. $$$

    3 people thought this review was helpful!

    If there was a list of items a MMJ patient would look for in a dispensary, my guess is The Station would probably have them. Wow, I could not believe how easy it was for me to walk in, actually just pull in off 28th, and park and it seemed as though as was right back on my way in just a few minutes. No hassles, no waits, no BS.

    Of the available selections all looked great and the Master Kush I went home with was excellent. 5 *****! I just can't get over the high cost in some of these places. If they want my repeat dedicated business they have to do something about the cost. Not just The Station, all of the high price dispensaries. Otherwise I would say I would definitely be back, I will not say I will not be back.

    ~K

    2.8
    Overall Rating
    4.0
    Bud Quality
    1.0
    Atmosphere
    1.0
    Staff
    3.0
    Price
    5.0
    Accessibility

    Not Worth My Time or Money

    2 people thought this review was helpful!

    I don't know who these people are or where they develop their attitude's, but when I go to get my med's I would at least like to be treated like they want me there. As with the review below ("More SEEDS than weed), the 'Budtender' was far too busy cleaning his his fingernails and surfing the internet than to be bothered with my trivial needs.

    The receptionist was sweet and polite, but that was it, after that the staff was rude and unprofessional. The medicine was was priced a bit steep but I don''t grow it so I can't complain. Green Crack, an 1/8th, fast acting but short lived. A sweet enjoyable escape from the pain I suffer. It's not worth the unpleasant negative attitude and ugly aura that plagues this facility.

    ~K

    4.0
    Overall Rating
    5.0
    Bud Quality
    4.0
    Atmosphere
    4.0
    Staff
    3.0
    Price
    4.0
    Accessibility

    Find a Heart at Heartland Pharmacy

    4 people thought this review was helpful!

    What can I say? I have been to Heartland several times and have had several different experiences. I find that the staff at Heartland are an interesting mix. Most are incredibly caring, whereas some don't care to shut the door behind you (and it's spring loaded!).

    Without a doubt the bud is excellent, but expensive.

    I find with Heartland the problem is not the medicine, it is often the price (typical) and the service. Please don't get me wrong, I have been treated very well many many times at Heartland, but it is those few times when service is bad that sticks in my mind (usually when they have to call for help from the back).

    ~K

    UPDATE: 10-14-11; First, thanks for the response, the very quick and concise response I might add. I don't think I was very clear in my review and for that I must apologize if there was any confusion misdirection regarding my visit. I don't want to give the idea that the employees are uncaring but I felt very uncomfortable when being serviced by someone other than a 'budtender'. They were obviously more interested in returning to there primary job function which is ok, as that is what they do.

    I'm ok waiting in the lobby if it means I will receive better service in the back. This is most important to me. The lobby is not an unpleasant space. When I am ill and choosing a medicine, comfort is of paramount importance. I think Heartland is running a 1st class operation and it would really be sad to see it lose patients for the lack of patience.

    As you will see Heartland is one of my favorites, bring back the $10 1/8's! (I know you can't do that, but my medical care is expensive, THANK YOU for the price reduction of the Purple Cotton, that's what I bought last time I was in).

    ~K

    (see comments for requested details)

    Official Dispensary Response 10/07/2011

    Thank you for bringing this to our attention! How can we help make your experiences ALWAYS pleasant? Can you please tell us more detail on any incidents that may have happened? We are very sorry for anything that may have happened to you and we will do our VERY best to make sure ALL of our customers receive the BEST service 24/7. Come in and mention this review and you will receive a FREE JOINT on your next visit. Again, we apologize for anything that made any experience unpleasant, we value your feedback and your business. We now offer ALL NEW LOW PRICES, right now we have Island Sweet Skunk and Purple Cotton for just $25 an 1/8th! Check out our menu for our all new low prices!

    Thank you for your feedback,
    Heartland Pharmacy

    4.4
    Overall Rating
    5.0
    Bud Quality
    4.0
    Atmosphere
    5.0
    Staff
    5.0
    Price
    3.0
    Accessibility

    1st Impressions, Lasting Impressions

    2 people thought this review was helpful!

    My first visit to Annie's found Nevada street under construction, therefore the three star rating for accessibility. However, once that is complete I anticipate a solid five stars.

    Staff was friendly and very willing to take the time to answer my questions. Did not seem interested in 'pushing' any specific medicine which I have found to be a practice at other dispensaries.

    I was turned on to some really nice Matanuska Tundra to help encourage me to sleep. A very pleasant and enjoyable herb.

    I recommend Annie's to anyone tired of the BS they get from the dispensaries in the valley.

    ~K

    3.6
    Overall Rating
    5.0
    Bud Quality
    3.0
    Atmosphere
    2.0
    Staff
    4.0
    Price
    4.0
    Accessibility

    No Compassion Up Front

    2 people thought this review was helpful!

    Who are these people? Are the responsibilities of their job not enough that they have to create additional fantasy driven legislative dreaming power trip muscle flexing drool dripping self imposed requirements upon me? Honestly, give me a break, if you want to give your customers grief because you feel a sense of power for holding their medicine, just remember that there are plenty of other dispensaries welcoming us with open arms, smiles, and a cup of coffee. Don't you (receptionist guy at the front desk) require or even ask me for things you have no business asking for. How unprofessional and unethical, PERIOD!

    If you can make it past the the rude dude at the front desk, breath deep. Relax, it will get better. Myself, I selected the Chocolate Chunk. Yes it's a little pricey, but that the way it goes when your medicine isn't available in a generic form. This strain kicks *ss! It is truly a premium med that I feel warrants the price tag, not the hassle.

    ~K

    4.2
    Overall Rating
    4.0
    Bud Quality
    5.0
    Atmosphere
    3.0
    Staff
    5.0
    Price
    4.0
    Accessibility

    Time to Come Down Higher Ground

    2 people thought this review was helpful!

    If the reviewer of the "The Best" was to walk into High Ground today, would they feel the same? I will not review any place be it a dispensary, a restaurant, or even a wine without giving it a second/third opportunity. So having been to HG twice now I can at least share my two time experience with you.

    My first trip saw (as "The Best" points out) a dismal selection of inventory. Basically the only quality bud they had to offer me was some Sour Diesel. Actually it was some wet SD he had drying so the budtender gave me and extra gram om each 1/8 I picked up. Seemed ok to me, thank God I had a MMJDD to use, so it was $20ea. He also threw in a couple of 25mg Benji's to try out.

    My second trip found an abundant inventory of bud. Grape Kush, Canatonic, AK-47, Sour Diesel, Purple Afghani-somethin', etc. etc, etc, ... so much I just had to be disciplined and smart, select a few to choose from and ended up up the Grape Kush and the Canatonic. Two 1/8's of each and I purchased 100mg Benji (remember the freebie from last visit?). Anyway, once again I had my $20 MMJDD to use but this time it was on regular inventory and when I got home and put my sweet stuff on the three beamer, guess what? !!!! Both of them a whole 1/2 gram short of what they should have been. How does that happen? How does one resolve that? I do not have a clue how to reconcile that blunder. I guess I just eat it, but from this point forward I will always watch the weigh.

    After two trips to Higher Ground LLC, I have had an issue each time and that is not any way I like to leave a place after doing business. However, I can can say with great confidence that while they do have excellent pricing and a friendly staff, be cautious of the weight of your medicine, know your med's going in, and call ahead to verify inventory and you should have a pleasant experience.

    ~K

    Community Posts

    Reviews

    2.6
    Overall Rating
    4.0
    Bud Quality
    1.0
    Atmosphere
    1.0
    Staff
    3.0
    Price
    4.0
    Accessibility

    The Price You Pay,

    2 people thought this review was helpful!

    Well they suckered me back with a email offer I couldn't refuse. Once again, I was put in a position where as the 'budtender' was inconvenienced by my visit. WTF? What's with the "I am the Holy one" attitude? Damn dude, turn off CNN and start turning on to your customers. I just cannot wait to get the hell outta that place. There still isn't any sense of customer service or care. God forbid they have to turn around and weigh out some medicine, afterall that is what they are getting paid to do.

    Please CPM, staff yourself with people who that know how to treat people, you have some good product, but that is all you have going for yourself in my opinion.

    The weekly email specials and midweek text alerts are great, but to come and be exposed to the negative vibe that surrounds the back room is the Price You Pay.

    ~Kep

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    5.0
    Price
    5.0
    Accessibility

    Bottom Line... NO BS

    3 people thought this review was helpful!

    I was so pleased to find this little treasure of the South. I have frequented the North location several times and it is great. Now I get the same great quality medicines and services on the southside which is great because I know what O like, and I like River Rock.

    I find that they are genuinely concerned for me and my care. They offer real advice and propose practical solutions for my unique case. They have always treated me with great respect, and unlike other dispensaries, I don't believe they would disappear from these reviews just because the patients told it like it was.

    It is the place to visit if you are on the southside. If you're north, they can treat you up there. Wherever you may be, however far you may have to travel, you will be treated right at River Rock.

    ~Kep

    4.4
    Overall Rating
    4.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    4.0
    Price
    4.0
    Accessibility

    Treated Like A King

    2 people thought this review was helpful!

    What a great experience! I was treated like a king from the moment I walked in the front door. Even though they are undergoing some construction right now the staff was able to service me without interruption and with a smile.

    Plenty of great bud and edibles to choose from and I'm starting to enjoy the Keef Cola's myself. Thank you to everyone at Heartland for being so kind and generous.

    ~K

    Official Dispensary Response 11/14/2011

    Thanks for writing a review! As a symbol of our appreciation, you can claim a FREE JOINT! Just mention this review to the girls and they will take care of the rest! Thanks! - Heartland

    4.6
    Overall Rating
    5.0
    Bud Quality
    5.0
    Atmosphere
    5.0
    Staff
    3.0
    Price
    5.0
    Accessibility

    EZ in - EZ out. $$$

    3 people thought this review was helpful!

    If there was a list of items a MMJ patient would look for in a dispensary, my guess is The Station would probably have them. Wow, I could not believe how easy it was for me to walk in, actually just pull in off 28th, and park and it seemed as though as was right back on my way in just a few minutes. No hassles, no waits, no BS.

    Of the available selections all looked great and the Master Kush I went home with was excellent. 5 *****! I just can't get over the high cost in some of these places. If they want my repeat dedicated business they have to do something about the cost. Not just The Station, all of the high price dispensaries. Otherwise I would say I would definitely be back, I will not say I will not be back.

    ~K

    2.8
    Overall Rating
    4.0
    Bud Quality
    1.0
    Atmosphere
    1.0
    Staff
    3.0
    Price
    5.0
    Accessibility

    Not Worth My Time or Money

    2 people thought this review was helpful!

    I don't know who these people are or where they develop their attitude's, but when I go to get my med's I would at least like to be treated like they want me there. As with the review below ("More SEEDS than weed), the 'Budtender' was far too busy cleaning his his fingernails and surfing the internet than to be bothered with my trivial needs.

    The receptionist was sweet and polite, but that was it, after that the staff was rude and unprofessional. The medicine was was priced a bit steep but I don''t grow it so I can't complain. Green Crack, an 1/8th, fast acting but short lived. A sweet enjoyable escape from the pain I suffer. It's not worth the unpleasant negative attitude and ugly aura that plagues this facility.

    ~K

    4.0
    Overall Rating
    5.0
    Bud Quality
    4.0
    Atmosphere
    4.0
    Staff
    3.0
    Price
    4.0
    Accessibility

    Find a Heart at Heartland Pharmacy

    4 people thought this review was helpful!

    What can I say? I have been to Heartland several times and have had several different experiences. I find that the staff at Heartland are an interesting mix. Most are incredibly caring, whereas some don't care to shut the door behind you (and it's spring loaded!).

    Without a doubt the bud is excellent, but expensive.

    I find with Heartland the problem is not the medicine, it is often the price (typical) and the service. Please don't get me wrong, I have been treated very well many many times at Heartland, but it is those few times when service is bad that sticks in my mind (usually when they have to call for help from the back).

    ~K

    UPDATE: 10-14-11; First, thanks for the response, the very quick and concise response I might add. I don't think I was very clear in my review and for that I must apologize if there was any confusion misdirection regarding my visit. I don't want to give the idea that the employees are uncaring but I felt very uncomfortable when being serviced by someone other than a 'budtender'. They were obviously more interested in returning to there primary job function which is ok, as that is what they do.

    I'm ok waiting in the lobby if it means I will receive better service in the back. This is most important to me. The lobby is not an unpleasant space. When I am ill and choosing a medicine, comfort is of paramount importance. I think Heartland is running a 1st class operation and it would really be sad to see it lose patients for the lack of patience.

    As you will see Heartland is one of my favorites, bring back the $10 1/8's! (I know you can't do that, but my medical care is expensive, THANK YOU for the price reduction of the Purple Cotton, that's what I bought last time I was in).

    ~K

    (see comments for requested details)

    Official Dispensary Response 10/07/2011

    Thank you for bringing this to our attention! How can we help make your experiences ALWAYS pleasant? Can you please tell us more detail on any incidents that may have happened? We are very sorry for anything that may have happened to you and we will do our VERY best to make sure ALL of our customers receive the BEST service 24/7. Come in and mention this review and you will receive a FREE JOINT on your next visit. Again, we apologize for anything that made any experience unpleasant, we value your feedback and your business. We now offer ALL NEW LOW PRICES, right now we have Island Sweet Skunk and Purple Cotton for just $25 an 1/8th! Check out our menu for our all new low prices!

    Thank you for your feedback,
    Heartland Pharmacy

    4.4
    Overall Rating
    5.0
    Bud Quality
    4.0
    Atmosphere
    5.0
    Staff
    5.0
    Price
    3.0
    Accessibility

    1st Impressions, Lasting Impressions

    2 people thought this review was helpful!

    My first visit to Annie's found Nevada street under construction, therefore the three star rating for accessibility. However, once that is complete I anticipate a solid five stars.

    Staff was friendly and very willing to take the time to answer my questions. Did not seem interested in 'pushing' any specific medicine which I have found to be a practice at other dispensaries.

    I was turned on to some really nice Matanuska Tundra to help encourage me to sleep. A very pleasant and enjoyable herb.

    I recommend Annie's to anyone tired of the BS they get from the dispensaries in the valley.

    ~K

    3.6
    Overall Rating
    5.0
    Bud Quality
    3.0
    Atmosphere
    2.0
    Staff
    4.0
    Price
    4.0
    Accessibility

    No Compassion Up Front

    2 people thought this review was helpful!

    Who are these people? Are the responsibilities of their job not enough that they have to create additional fantasy driven legislative dreaming power trip muscle flexing drool dripping self imposed requirements upon me? Honestly, give me a break, if you want to give your customers grief because you feel a sense of power for holding their medicine, just remember that there are plenty of other dispensaries welcoming us with open arms, smiles, and a cup of coffee. Don't you (receptionist guy at the front desk) require or even ask me for things you have no business asking for. How unprofessional and unethical, PERIOD!

    If you can make it past the the rude dude at the front desk, breath deep. Relax, it will get better. Myself, I selected the Chocolate Chunk. Yes it's a little pricey, but that the way it goes when your medicine isn't available in a generic form. This strain kicks *ss! It is truly a premium med that I feel warrants the price tag, not the hassle.

    ~K

    4.2
    Overall Rating
    4.0
    Bud Quality
    5.0
    Atmosphere
    3.0
    Staff
    5.0
    Price
    4.0
    Accessibility

    Time to Come Down Higher Ground

    2 people thought this review was helpful!

    If the reviewer of the "The Best" was to walk into High Ground today, would they feel the same? I will not review any place be it a dispensary, a restaurant, or even a wine without giving it a second/third opportunity. So having been to HG twice now I can at least share my two time experience with you.

    My first trip saw (as "The Best" points out) a dismal selection of inventory. Basically the only quality bud they had to offer me was some Sour Diesel. Actually it was some wet SD he had drying so the budtender gave me and extra gram om each 1/8 I picked up. Seemed ok to me, thank God I had a MMJDD to use, so it was $20ea. He also threw in a couple of 25mg Benji's to try out.

    My second trip found an abundant inventory of bud. Grape Kush, Canatonic, AK-47, Sour Diesel, Purple Afghani-somethin', etc. etc, etc, ... so much I just had to be disciplined and smart, select a few to choose from and ended up up the Grape Kush and the Canatonic. Two 1/8's of each and I purchased 100mg Benji (remember the freebie from last visit?). Anyway, once again I had my $20 MMJDD to use but this time it was on regular inventory and when I got home and put my sweet stuff on the three beamer, guess what? !!!! Both of them a whole 1/2 gram short of what they should have been. How does that happen? How does one resolve that? I do not have a clue how to reconcile that blunder. I guess I just eat it, but from this point forward I will always watch the weigh.

    After two trips to Higher Ground LLC, I have had an issue each time and that is not any way I like to leave a place after doing business. However, I can can say with great confidence that while they do have excellent pricing and a friendly staff, be cautious of the weight of your medicine, know your med's going in, and call ahead to verify inventory and you should have a pleasant experience.

    ~K

    Favorites

    Welcome to Denver's premier dispensary. We only carry only the finest strains, edibles and extracts. Please note all prices in the menu are Member Pricing. Please call (303) 468-6100 for Non-Member prices. Enjoy FREE Popcorn, Cable, Internet, Fountain Drinks, Coffee, and Games! Check us out on Facebook! https://www.facebook.com/Lightshade

    Kep

    About

    First Time

    Kep

    About

    First Time