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Was scheduled for a 5:30 appointment today (Friday, 9/23), arrived 10 minites earlier than scheduled time like a decent and responsible person would. Upon arriving, I was told rather snidely by the front desk girl that they tried to call and email me to tell me that, regardless of being open Monday-Friday from 9-6 according to their own posted signage, the doctor always leaves at 5. Furthermore, I would not be allowed to reschedule any sooner than a full week later. I explained I was on a deadline to get this card by a certain date or face being kicked out of my recovery program for heroin, so they told me I could see another doctor at Eureka and Allen Road, and that it would be $50 cheaper to compensate me for the misunderstanding. I thanked them and asked to uae their wifi in order to contact an uber to get there (my phone was off because I had to skip payingvthe bill tobhave the $150 for this appointmment they has canceled like it didn't matter at all). After only three minutes of waiting, the guy who had told me about the other doctor complained that I was taking too long to get a ride, and that the other doctor "wouldn't wait around all night just for me," and then told me to go elsewhere. The least the place could have done would have been ro reschedule me sometime for Monday or Tuesday since the misunderstanding was due to their irresponsiblity, not my own. God forbid they be decent to someone they screwed over with their lousy business ethic.
very professional and easing staff process was relatively fast and pleasant, I would and will recommend this facility to all I come across to get certified
I used to go to the eight mile office but the service is bad they dont want your business .But i did not give up HIGHER LEARNING I went to the VERNOR Office whjch was worth the trip Cristina is heaven sent she and the staff over there really care about helping people they are very professional .I will go back to the Vernor office again. THANKS Cristina
1 person thought this review was helpful
The way you all handled the objective of the patients being there and all in a timely manner. The hospitality was great also. Very comfortable setting. Great staff, Friendly also. Very Knowledgeable and Polite. There is so many things I could say. It was my first time using Higher Learning, and will say this" I will be back and refer new possibles to you within the near future" Speaking very highly about you in every way possible. Thank You again.
Went here today for my renewal. Much smoother and cheaper than where I got my initial certification. I will most definitely be back when I have to renew. Great staff, extremely knowledgeable. Dr. saw me right at my appointed time, no hassle involved. A great place!!!
My visit to Higher Learning began on a Saturday with no scheduled appointment, a first time certification applicant with little knowledge of the process. So needless to say, I was a bit skeptical; but as soon as I opened and walked through the doors, I felt at home. A subtle aroma of high quality bud seemed to linger in the air invitingly as I was greeted by one of the staff members. He was polite and friendly, and quick to provide me with answers to the cost and the necessary paperwork. Upon completion, he took my paperwork and within minutes I was escorted into a room to process the fee and receive a receipt. Again, within minutes everything was handled professionally, but what seemed to stick out was how comfortable I was. No pressure, no awkward feeling of uneasiness, just a relaxing, positive environment. Provided with my receipt was an envelope that had all of the paperwork for any questions one might have: a copy of the Michigan MMA, what your certification allows you to do, a care givers guide, things to know about being a patient and how the remainder of the process will go. Afterward, I was seated outside of the office to wait for the doctor, and just moments later I met with the doctor and gave him my medical history. I couldn't have imagined such a fluid and smooth process would have even been possible, three stops and your journey ends with a smile. Great friendly and knowledgeable staff, such a comfortable and welcoming atmosphere! Although this was my first trip to any Medicinal Marijuana Doctor, I highly recommend these professionals to anyone.
I went to Higher Learning to get my brother his certification and told them that the state assigned me a caregiver... they instantly told me that the state does not assign caregivers and come to find out the place i got certified originally called marijuana advocates added a caregiver to my paperwork.. whatever.. higher learning helped me fix that problem and certified my brother.. i send people there all the time and they give me a referral fee for each person.. helps with the gas and sometimes i actually get a nice amount of money when i get big groups in there... definately reccomend this place to anyone.. good job guys and thanks..
Everyone at Higher Learning is so nice and professional. I needed a Re-cert and they were so much more professional than the original place I went to. Im going to send everyone I know to Higher Learning. Thankyou so much.
2 people thought this review was helpful
The Downriver Wellness Group has no problem sending our patients to Higher Learning. We know they will be treated well by staff and see a legitimate physician to obtain their certification. You can't go wrong with Higher Learning, I'll be on my way in soon to get my Re-Cert!