1 person thought this review was helpful
When I called up asking questions and needing clarification on the industry’s jargon, a man on the receiving end seemed annoyed and terse. At the end of the call I wished him “Happy Holidays” trying to be on the safe side since I have zero context of the person’s life. He retorts “No, its Merry Christmas” as if my goal was to insult him. I feel like the experience left a bad impression that trying to understand and be polite would have unexpected consequences.