When calling to book my appointment, what I first noticed was the very friendly demeanor of the person on the other end. My appointment was no different, as I was treated with the utmost respect by all of the staff. If you are new to the program, and getting your card for the first time, these are the folks to see. I was walked through all the steps necessary after the appointment, and all questions I had were answered promptly. The waiting area was comfortable, spacious, and a pitcher of ice water was available. I would, and will, definitely recommend Alternative Solutions Plus to anyone else considering getting their card.