Curaleaf - Gaithersburg

4.4 stars by 296 reviews
dispensaryGaithersburg, Marylandmedical
(301) 304-4100
Open Now10:00am - 7:00pm
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Reviews

4.4 stars
Bbudz118

Used to be one of best. Until Curaleaf tookover

1.0
Wow. Can’t believe what happened. When it was Zenity partners with HMS. Was one of the best dispensaries around. Great prices. Amazing deals. Great feel. Now that Curaleaf took over. Who is much bigger and has way more money. They actually have it in them to raise the prices. No deals now. Terrible decision. I know a lot of people that won’t go now. Used to be a go to place. Of all the things that are bad now due to Curaleaf taking over. The price hike is just ridiculous. Ridiculous. Never going back. Used to go at least twice a week. Trash now. Not worth going.
7eam

and Bud Tender of the year award goes to...

5.0
I’ve been to half a dozen dispensaries in MD and let me tell you: there’s only a handful of Bud Tenders that actually know what the f*** they’re talking about - at CuraLeaf, Cody is that dude. His knowledge-base, customer skills and recommendations are always SPOT ON!!! *Up and coming Bud Tenders take note.* Thanks again, man!
Curaleaf - Gaithersburg
Germantown
Thank you for the great feedback. We are glad that Cody is able to help you during your visit at Curaleaf. We strive to make sure that every bud tender has the knowledge to help our patients. We look forward to serving you in the future.
Official Response
playboijai

Why? Worst since becoming Curaleaf

1.0
Everything has changed you can see it in the staff faces. This use to be a really good place to come and get great deals! Now they're only about themselves and not the patient. I left my dispensary to come here but UBANA here I come!
Curaleaf - Gaithersburg
Germantown
We are sorry to hear about your experience. We strive to make sure everyone has a great experience at our dispensaries. Please reach out to the dispensary manager regarding your visit so that we can ensure a better experience for you in the future.
Official Response
phillola

I will stay loyal for ever Zenity or not

5.0
Brendan , Edwin, Queens, Jessie and kody awesome as always love the new look. Great new line of tree plentiful in everything come check them out rite by the high way as well !!! Love y’all thanks for being there!!!
Curaleaf - Gaithersburg
Germantown
Thank you for the awesome feedback. We are glad the team is able to help you during your visits and provide a positive experience.
Official Response
ManOfNoEgo

How hard is it to update the menu?!

1.0
Was a really nice dispensary until Curaleaf took over. Raised prices, lowered the loyalty program and refuses to update the menu. Wake up, no one is gonna drive all the way to the dispensary with no idea what they even have.
Curaleaf - Gaithersburg
Germantown
We are sorry for the frustration. We strive to keep our menus as up to date as possible. Please reach out to info.md@curaleaf.com to let us know what product the location was out of. Thank you!
Official Response
dac7283

Good things never last

1.0
This used to be my spot, spent thousands of dollars only at this place, sad to say I will be taking my business elsewhere... on a positive note, at least I get to try an array of flower in Urbana and Frederick... Curaleaf is a trash company, one can tell by the cartridges they have which taste like mowed grass 😬
Curaleaf - Gaithersburg
Germantown
We are sorry for your frustration and apologize for any inconvenience. It seems that you may have purchased a product that was unsatisfactory. Please reach out to use at info.md@curaleaf.com with more information so that we can discuss this issue.
Official Response
Davidbball13

curamart

1.0
Thanks for nothing. On to better places slash anywhere else.😂
Curaleaf - Gaithersburg
Germantown
We apologize for your frustration and hope that we have the chance to serve you in the future.
Official Response
sun67mind

are you listening?

1.0
what a fumble! Curealeaf are you listening? Both stores would be on top of complaints but now it's crickets! New rewards program cut in half doesn't help me . your menu and sales were gone for a bit what was the rush? Wish I could say I will continue to come back because the staff is full of good people but I think my money speaks louder than a complaint. Best of luck to original Zenity staff @ both locations you all deserve better.
Curaleaf - Gaithersburg
Germantown
Thank you for your feedback. We are sorry for the inconvenience and are using all feedback to better future experiences. We understand your frustration and hope that we can continue to serve you in the future.
Official Response
AwchitMang

WTF happened?

2.0
It's like the life and soul were sucked out of this place. I used to love it, changes were made, I still liked it. The manager and staff don't seem to even like their job anymore. Corporate sucked the soul out of them...just sad.
Curaleaf - Gaithersburg
Germantown
We strive to give every customer a positive experience during each visit to our locations. We apologize that during your visit we were unsuccessful in achieving the level of customer service that you deserve.
Official Response
Supersayain777

What the heck

5.0
Why is Arayah Sunshine Carts $70 !!!! You guys are definitely scheming . Now it’s time to drive miles to urbanna . Seem like crooks if you ask me !!
VaporBull

Dear Curaleaf

1.0
This has really made me question if I'll buy your products at any dispensary. First Takoma Park now Gburg. The outrage is justified The steep price increases were not. Real shame
Curaleaf - Gaithersburg
Germantown
We apologize for any inconvenience or frustration. Please look out for our weekly deal emails and text messages for information on our latest promotions. We will be continuing to bring new deals to our customers to get them quality products at competitive pricing.
Official Response
cheifinfamous

0 stars

1.0
a great dispensary ruined. Its like your favorite place gets bought out by a bigger company and things are never the same anymore like a wise man said money is the root of all evil and this is only the beginning
Curaleaf - Gaithersburg
Germantown
Thank you for your feedback. We apologize for any inconvenience or frustration. As we continue on, we strive to bring deals and great products to our locations so customers have a wide selection at competitive pricing. Please look out for our weekly deal emails and text messages for information on our latest promotions.
Official Response
Mr_Helixx

I’d rather drive to Urbana..

2.0
They changed a bit... one of the main dudes is just sour now and seems to hate his job and is quite snappy at the other coworkers... nobody is perfect... and we all just want to be happy... wasn’t too happy the past few times I’ve been here and been in n out for at least a year.. I try to share smiles with everyone but some are just -_- Not happy I guess
Curaleaf - Gaithersburg
Germantown
We apologize for the experience that you had at our location. If there is anything we can do to assist you further and provide a better experience please reach out to the location manager so that we can ensure a positive experience for all of our customers.
Official Response
smoke_corleone202

Annoying text for trash Curaleaf products

1.0
Funny how the only text for specials that go out now are only for Curaleaf products lol...don’t nobody want the trash.i bought a Curaleaf pen one time and when I took my first hit it made me sick to my stomach and left a nasty taste of random ass vape juice flavor pg/peg non cannabis derived terpenes in nasty ass co2 oil and had to drink a gang of juice to get to taste out my mouth (kind of like when you accidentally spray cologne In Your mouth lol) and needless to say that shit when right in the trash where it belonged lol.curaleaf is trash as a product/business and crew.corporate money buying good shops to move there trash.owner should have took that money and started a new shop
Curaleaf - Gaithersburg
Germantown
Thank you for your feedback. We use feedback to better the experience of customers moving forward. We strive to offer quality product at great prices. Please look out for our weekly deals that encompass a wide variety of products and brands.
Official Response
Achillesdwayne19

So long, fare well, auf wiedersehen, goodbye

1.0
You took what was undoubtedly the best. Rewards point system in the area and a fantastic small business and ruined it. Curaleaf has done nothing but destroy what was my favorite shop. No instant updates, no texts, no decent specials and cut the point system in half. Went from a 10% rebate to 5%. Pricing is high for the market. I am now actively searching for a replacement for the one and only pharmacy i used to use. Another case of corporate coming in and ruining a small business and forgetting about the people that pay their bills.
Curaleaf - Gaithersburg
Germantown
Thank you for your feedback. We value your opinions. We strive to bring great deals and pricing to the market to stay competitive. Please stay alert for our weekly deals to get offers on products throughout the week.
Official Response
adamsapple12963

where is zenity

1.0
curaleaf sold me a bad batch of the triangle reunion kush untrimmed trash!!!!! I got 4 grams of leaf in a half. the meds were bone dry. I took it back to say it was not meds it was trash. I was loyal customer to zenity. curaleaf is trash and zenity wellness is a sell out. the latest reviews of the former zenity wellness show how far they fallen... good job guys smh. wife and I have allready a abandoned this establishment. no menu's to read from. they need to be on the show botched. someone screwed them up bad.
Curaleaf - Gaithersburg
Germantown
We are sorry for the inconvenience. We value customer feedback and product quality control. Please reach out to info.md@curaleaf.com if there is anything further we can do to assist you.
Official Response
ayoung290

switch back to Zenity!

1.0
I loved going here until it changed to curaleaf. I now hear the rewards program is changing which was a big reason I kept coming back. I was like $30 away from the big reward all for nothing! 😩 soooooo disappointed!
Curaleaf - Gaithersburg
Germantown
We apologize for the frustration. Please reach out to the manager of the location for more information to transfer your points to the new system. For previous customers we are doubling their points upon transfer to the new earning system.
Official Response
GPRick85

No Online Menu?

1.0
Why aren't there online menu's available? This dispensary is way too far away to go to the store to check inventory. Unacceptable in 2019. You truly completely botched this merger.
Curaleaf - Gaithersburg
Germantown
We are sorry for the frustration and confusion. Our menus were down for a short time, but are now up and running. We would love the opportunity to serve you again. Please contact the location or sign up for our email and SMS messaging for our weekly deals.
Official Response
papidiamante

major dissapoinment

1.0
yall jumped the shark
Curaleaf - Gaithersburg
Germantown
Thank you for your feedback. If there is anything further we can do to assist you please reach out to info.md@curaleaf.com.
Official Response
mmsinclair88

Cash and carry

1.0
Honestly was not impressed and I work in the industry. Customer service was sub-par, flower selection was sub-par, the “patient counselor” I dealt with did not seem educated or even willing to talk about the product. I had to ask for the terpene and cannabinoid profile and I was waiting to see if he would give me a run down but all I got was silence. Very awkward encounter it was exactly like a cash and carry location, not patient focused, geared more towards sale margins, definitely won’t be coming back which is a shame because I like Curaleafs products.
Curaleaf - Gaithersburg
Germantown
We are sorry to hear about your experience and would love the opportunity to serve you again. Please reach out to the location manager so we can assure that next time you visit you get the quality Curaleaf experience that we want every customer to receive.
Official Response