FIRST-TIME PATIENTS GET A GOODIE!!
Welcome to Waterfall Wellness! Accepting new patients and offering a first-time patient gift.
Student and Educator's get a 10% discount
Seinors age 55 and over get a 10% discount
Veterans get a 10% discount
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They are all about the money here. Management and ownership keeps changing which is obviously a bad sign. This place seems to realize they have the neighborhood in a vulnerable position and they are squeezing every penny from the patients. Their "Organic quarter specials" are carcinogenic and should not even be sold on the streets let alone a medical facility.
Hey there, Burnitdownsf420 It is unfortunate that you feel so negatively about our collective. We are aware that the Management change has been a longer transition than hoped, but we have recently started discount programs and price breaks that will benefit the loyal patients from this neighborhood. We care about our patients and we strive to better ourselves on behalf of them. If you are ever unhappy with a specific product, you can always bring it to Management's attention and we can find something that can better suit your needs. We hope you give us another chance in the future to see the positive changes happening here at Waterfall. - Waterfall Management
Waterfall has tried to reinvent itself several times in the recent past, and the quality and service has gotten worse every time. It was great when they offered a charity program and discount for really sick patients. Now prices are higher, selection is limited, and staff is not particularly respectful of patients or knowledgeable of health issues. Katie, Alec, Brad- have all gone elsewhere. If it weren’t for Roy at the door, I probably wouldn’t shop here at all any more. *SIGH*
Hey there, We are disappointed that you feel this way about our collective. We have gone through many changes here, however we are working at getting back to the compassionate collective that the community knows us for. We have restarted our senior discount and student discount program and we are brainstorming on new ideas on how best to connect with our patients. At Waterfall, we strive to provide outstanding customer service by providing patients with products that best suit their needs. If you do not feel this way, you can always bring it to Management's attention so we can work on improving ourselves. :) -Katie, Store Manager @ Waterfall.
This place does not give any discounts for seniors or first timers. The weed isn't good (not strong at all) and the prices are too high.
We are disappointed to hear that you feel this way about our collective. We do offer gifts for first time patients, and our prices range from $30 an eighth and up, if there is a specific product in which you are unhappy with you can please feel free to bring it to Management's attention and we can find a solution for you. :) --Waterfall Wellness
Great service and knowledgeable staff Just good vibes all around Thank you Preston and Bryan !!
Hi there! Thank you for the positive review, we enjoy helping patients such as yourself and we look forward to seeing you again soon! :) -Waterfall Wellness
I feel welcomed and recognized, everyday I go in nothing but positivity
Here at Waterfall, our employees aim at making every patient feel welcomed and comfortable so we are happy to hear you feel the same way! Thank you for the positive feedback!! :) -- Waterfall Wellness
all of my anxiety and life problems melt away as soon as I walk in the door. staff is amazing selection just as great this is a place to be!
We are very happy to hear that our products helped you treat your anxiety! Everyday we are getting new products in order to keep the shelves stocked! We appreciate the kind review :) --Waterfall Wellness
the staff here are so kind and helpful i learned so much in one visit then i have about cannabis my whole life, they are very knowledgeable and the inventory is diverse and amazing quality, love the Mr Niceguy flowers!
We pride ourselves on providing excellent customer service accompanied by thorough product knowledge so we can best find the products that will fit any patients needs. Thank you for the review! We hope to see you again soon! --Waterfall Wellness
Thank you Britney for a great first time experience! Fast, efficient, clean, and selection.
1 person thought this review was helpful
The staff were incredibly nice and welcoming. Excellent flowers and pre-rolls so far! Definitely a place I'll be visiting again
We thrive on providing excellent customer service and we thank you for your kind review, and we look forward to helping you out next time :) --Waterfall Wellness
They know their shit they hook it up and the weed is awesome quality!!! Totally recommend these guys are rad!!!!! Cruise in for sure!!!
Thank you for the positive review! We look forward to seeing you next time :) --Waterfall Wellness
FIRST-TIME PATIENTS GET A GOODIE!!