Waterfall Wellness is a neighborhood dispensary with a wide variety of flowers, concentrates and edibles sure to impress any connoisseur! Please note that ALL prices listed on the menu have TAX INCLUDED!
ALL FIRST-TIME PATIENTS RECEIVE A JOINT, A GRINDER AND 10% OFF ANY DONATION!
REFER A FRIEND AND GET A PRE-ROLL!
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As a customer I liked the atmosphere and expediency and quality of the product. I like top shelf, but I'm happy with some og and Dutch treat. They were good at providing this at a retail price but whatever...
As a potential employee I found them totally off the mark. I've run a delivery service, graduate from oaksterdam university and let's be candid, I've smoked weed since 14 and that's over 30 years of experience. I've grown, trimmed, processed, weighed and rolled more weed than I could smoke in a 1000 lifetimes. I deserved a call back after I went In and provided a resume with the application. I went back and spoke with Katie, who told me that she would be sure cI would get a call back, and this was a way of qualifying serious applicants. Nothing, called again, left a message and that's the last outreach I did.
How you treat your customers is reflective in how you treat your employees is reflected in how you treat potential employees.
Based on recent reviews, things look bad....
this guys are not really serious they update fake stuff on website theb when you there they aint show up what the website says just expencil flowers hella weak tho i dont recomend no one to go there , cookies has better good specials to get
Was just told that I'm banned here and they would not provide a reason. The only thing I can think of is last time I was here the employee misplaced the bag she had gotten for me. She was looking at me like I stole it or something but ended up getting me another. So instead of checking the cameras and seeing that I didn't steal it they just decided that I am banned. Maybe you should of checked your employee
WaterFall WELLNESS is a complete ripoff, and a criminal enterprise, due to the thievery of staff person Alex. I will never in life shop at WaterFall WELLNESS!!ⁿ
I enjoy coming here , I would recommend it to a friend ! Great waxes .
Sometimes you get a really good experience other times are just the worst and if I hadn't already picked out the bud I would of left. Some people are really friendly and want to help you others are really hi and don't have customer service skills at all. They don't have good deals compared to other clubs I've been, I mean this city has a lot and the least this place could do is offer renewing patients something. Every other club I've renewed at has the same new patient deal for the renew patient as well, even the delivery ones I renewed at gave me a deal for renewing. But not here... Oh well like I said a lot of clubs in this city so better check those ones out first
I've been a Waterfall Wellness Patient for several years now. I've only got positive things to say. The doorman always greets me with a hug. The staff are friendly, polite and knowledgable.
They have a superior offering of topical products. There are many types of weed, with pricing that is affordable for all. A full array of edibles including Korova. (My fav)
Though my health has been on the decline, their products are not.
The Waterfall is heavily involved with the community, doing local clean ups, and many other volunteer opportunities.
There is even a monthly pizza party for its patients.
And last but not least, the WWC makes sure it's patients who are sick and low budget don't suffer without.
1 person thought this review was helpful
I forgot the guys name who runs the front desk ( and supposedly he said he is "upper management") but I'm sorry he is a complete dick. I used to be a regular here (coming here at least 2x a week) but after my incident with the guy from the front desk, I will never be going back. Probably just go to the dispensary across the street, I heard there bud was better anyways.
She was like scolding her employees about not practicing good customer service RIGHT NEXT to where the very nice budtender was helping me. Hella loud and brusquely- yo lady, take your own advice and pull them into another room, or at least not in earshot of customers. Way to make it awkward for everyone. Bud is decent- nothing super special but does what you need it to. Good prices for concentrates, steer clear of the pre-roll cuz it's made from shite and is medicinal/enjoyable to no one.
Some of the worst people this city has to offer. Not worth your hassle.