We strive to provide our Patients with an exceptional experience.
Our five star customer service is backed by the most professional and knowledgeable staff in all of Orange County.
Come experience The Reserve OC difference!
Conveniently located right off of the 55 Fwy and Dyer (inside Dyer Business Center)
The Reserve is PRICE MATCHING!!!! (Measure BB Only)(Excludes Flower)(Verification Required)
20% Military-Disabled-Cancer (Excludes Flower and Gold Coast Extracts)
***WE ARE A 21+ ESTABLISHMENT***
A prop 215 compliant and Measure BB licensed Collective in Santa Ana.
Come experience five star service that's met with five star products! Setting the standard in the Marijuana Industry!
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I know I was bugging for a while in regards to cartridges ,specifically brass knuckles, and I know I can be a bit of a hassle at times because I do bug almost every day asking about when you guys are going to go get the new order in. K ayla, Denise everybody has been super helpful and set aside cartridges for me when I call to place an order. . I honestly don't know what to say they always let me know what's going on with their representative and keep me posted as to when the new shipment will come in.
The other day, I came through and scooped up five cartridges and a $40 eighth, A total of three strawberry cough brass knuckle cartridges, one Skywalker and one Girl Scout cookies. I went in and had a $20 reward, walked out and received another $20 reward. That's what's up! Thanks for everything and always making me feel at ease and making everything super easy.
For real though, what's up with that sour diesel? And don't forget about that abracadabra!
Hit me up with the 411, K.
Seriously the best spot out there i come here almost everyday! Today Elias helped me pick out some dope strains at a great price! COMPLETELY SATISFIED!!! The security guard is hella cool too!!!!
1 person thought this review was helpful
Like the reserve. Liked it more when it was straight OCPC vibes if u know what I mean.
Staff are great. Ownership needs to step it up. When you change your rewards card don't put the onus on the consumer to track our points or try to understand what's happening with your / our points. We patients don't care about points unless you give them to us. It's your system your business you guys should set the service standard as good as the bud.
Look at ur intro ur trying to change the game with the game. It's cool. The buds good. Price is good. You really set a standard for pricing and quality. Set the same standard for service.
When you mistrack someone's points you throw them a joint. When you completely mis weigh someone's order and they have to drive back you should not just make them whole you should change their herb out to trees by game.
Do what you promote. You have good supply and a good product but in today's world those two things are a given for any successful business. You can only ride that so long.
Set the standard for service in addition to your givens and you have a chance to complete the mission. Add ur branding and game and whatever else etc. maybe you will make some money on this thing beyond just selling herb.
Love ya. Bless up.
100% positive it is one grower for this operation. And yes wax selection sucks now hahaha it has nothing to do with prop 64 they just want to capitalize. Not help patient! Recreational pot stores will suck just like this one has took a failing land slide this past two months hahaha!
2 people thought this review was helpful
for everyone who feels switched up with the pricing- ask the BT's, it came direct from the growers and is a part of the prop 64 pass scare everyone is feeling for the industry.
big props to you guys for keeping us spoiled with $30 1/8ths that i knew were worth alot more and bragged to my friends, hopefully when the choas dies down all will be well. My only negative is for the wax selection- get some more guys, it used to be stocked with gold coast! getting rough to get anything but Rosin now lol
keep it up, super professional and love how you treat patients
I like your products location and employees but it sucks having to wait around after getting helped. It's 5-10 minutes every time when it only takes 15 seconds to ring me up. It's so annoying watching them fetch a new customer instead of ringing me up. I can't think of a good reason to come back when I'm in and out of the other shops in less than 10 minutes.
What's Going on? The same Flowers I purchased Twice before at $ 30 an eight are now $ 40 an eight.
Also why the secrecy on weighing the buds in the back room?
I wish I could have given a better review .SORRY.
Need to return to the shop next door (better Deals).
Just weigh it in front of me from the jar that you showed to me. I'll pass on this back room weighing b.s.
To give you an idea of how often I'm there and how much I medicate, I'll share with you this: I was there on Saturday and I had received a reward earlier in the week that I had not used. I went in and when I was there finishing up my purchase(using the $20 reward), I received another message informing me that I had received another reward from The Reserve, Niiice!
I have built up quite a tolerance and decided to move on up to wax again. I bought a total of 2 grams of wax ($40 half gram Heavy Heads lemon fuel og Rosin, 1 $40. half gram of Heavy Heads , 1 $20 dollar half gram of Gold Coast Sour Berry wax and 1 $25 dollar half gram of Gold Coast Sweet Diesel)
I remember why I stopped dabbing. So fucking messy. half gram of the heavy heads was gone in about 4 hours and i swear i only got like 4 or 5 dabs. Eh- it's frustrating as fuck trying to get all of it out of the jar.
So on top of the wax, I was sold on the Trees By Game, (which by the way they really have to figure out what to start calling them) their are several strains of each: Sativa, indica and hybrid.
So based on my receipt, it said Presidential OG (The trees by game) which is very very good. I must say. Only because I got a really good deal on it, otherwise, i would not go out of my way and spend THAT much more on the herb by Game. If I was going to spend it, I'll by the moonrocks or get the 40 and 8th batch.
Thank you guys for the T shirt! Keep doing what you do!